Deep Enrich
Briana Johnson
Customer Service Specialist
83 followers
Upper Marlboro, Maryland, United States
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About me
Emerging IT Cybersecurity Analysis
Education
Purdue Global
2022 - 2025Bachelor of Applied Science - BASc COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICESField of Study is Cybersecurity
Gateway Technical College
2021 - 2022Associate of Science - AS IT cybersecurity B
Colorado Technical University
2023 - 2026Bachelor of Science - BS IT Cybersecurity
Experience
RITE AID
Feb 2014 - Oct 2015Customer Service SpecialistStrong Customer service skills, resolving product and service problems. Recommend potential products or services to management to better customer service needs, contribute to team effort by accomplishing related results as needed.
Centene Corporation
Nov 2019 - Jul 2020Customer Service Manager
Experis
Jul 2020 - nowInformation Technology Service Desk
Baird
Jun 2022 - nowInformation Technology Help Desk Technician
Licenses & Certifications
Google IT Support Professional
Gateway Technical CollegeDec 2020
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