Arthur Cisneros

Experience

• 

  Cafe Laredo

  May 1987 - Sept 1999

  General Manager

  General Manager. Duties included coordinating restaurant maintenance, training of new hires and generating weekly employee schedules. Analyzed and developed procedures in portion control of food cost and of labor control. Driving sales to obtain and beat YTD in revenue yielding a high margin.

• 

  Cactus Grill Steak and Seafood

  Oct 1999 - Jul 2003

  General Manager

  Developed infrastructure for new ownership of business executed multiple core functions. Develop project management in organization problem resolution. Given waitress Management in which functionsincluded hiring, supervising, performance of staff and team development in sales and customer experience. Generating weekly P&L projections while also maintaining food and liquor cost.

• 

  Game Crazy

  Aug 2003 - Oct 2013

  Store Director

  As store director and Team Lead for the Southside of Houston to help oversee all operations, guest experience, general merchandising and drive sales while maintaining budget. Recruiting and hiring new GSR, while on-the-job directing and coaching during hours of operation. Driving sales to obtain and beat YTD in revenue yielding a high margin. First store to accomplish and become a million dollar store in Houston.

• 

  ALICIA'S MEXICAN GRILLE INC.

  Jan 2014 - Mar 2016

  Manager

  Financial Planning and Strategy, Decision Making, Process Improvement, Verbal Communication, Customer Experience Focus, Management Proficiency and Profitability, Hiring and Team Development

• 

  Joe's Crab Shack

  Apr 2016 - Jun 2017

  FOH Manager

  Responsible for leading FOH department in restaurant operations from hiring and training of all FOH staff to secure a successful performance and consistent service to our entire guest through JCS family values and procedures.•Ensures the highest quality product reaches our guest and meets specifications.•Ensures that all productivity and quality standards are maintained. •Ensures a high standard of service efficiency, sanitation and training.•Provides leadership that demonstrates skill and awareness to support guest satisfaction.•Responsible for nightly cash outs and closing restaurant duties of staff members and walk through of venue.•Accountable for the development, coaching, performance appraisals, and mentoring of Staff Members.•Ensures accurate completion of staff member schedules in accordance with forecasted business volume.•Maintains labor controls and assigns duties to Staff Members.•Anticipates and recommends employment needs and informs Department Head.•Assists in hiring and training of new Staff Members within department. Show less

• 

  Alicias Mexican Restaurant

  Aug 2017 - now

  Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

  • Manager / Corporate Catering

    Apr 2019 - now

  • FOH Manager

    Aug 2017 - Apr 2019
• 

  Marvinos Italian Steak

  Oct 2019 - now

  Area Sales Manager

  I am the Manager at Marvinos / Area Sales Manager in Catering on-site or off-site whatever your event maybe. While maintaining full operation of the restaurant seven days a week.