Vincent Lecluze

Experience

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  Accor UK & Ireland Hotels

  Feb 2002 - Jun 2008

  Marketing Information Manager

  Reporting to the Director of Yield, Distribution & Revenue Management. Accor UK & Ireland.Main responsibilitiesSep 2006 to Jun 2008: Revenue Management & Business Analysis - Analysing and commenting reports for top management.- Revenue Management support, audit and review of 130 Accor UK hotels.May 2005 to Sep 2006: Reporting & Business Intelligence- Development and administration of relational referential databases to implement a professional reporting solution (using Access and Excel with SQL, OLAP and ODBC). - Creation of all Sales, Marketing and Revenue Management reporting: segmentation, distribution, activity, production, market place performance and pricing.Feb 2002 to May 2005: CRM & Database Management Reporting to the Director of Sales & Marketing Accor UK & Ireland.- UK roll out and administration of the Accor online CRM ‘Accor Sales Application’, (training, support and helpdesk of more than 60 sales people).- Data quality controls & CRM processes implementation.- Implementation and optimisation of Sales & Marketing processes, (contracting, business tracking, RFP process and creation of Sales support material and guides). Show less

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  Accor Hotels

  Oct 2008 - May 2011

  Senior Multi-Hotels Revenue Manager; Novotel, Suite Novotel & Sofitel Luxembourg

  Reporting to Director of Sales & Marketing and managing one Assistant Revenue Manager. In charge of Revenue Management for 5 hotels totalizing 757 rooms, (1/3 of the total inventory of the upscale market in Luxembourg): 2 Sofitel 5* (128 & 109 rooms), 2 Novotel 4* (260 & 150 rooms) and 1 Suite Hotel 4* (110 rooms, opened 1st July 2010).Main Duties in Revenue Management:- Forecast and recommend strategy in order to optimise revenue for 5 hotels (757 rooms).- Budget, Pricing & Strategy task force member.- Budget accountable (over 16 € Million).Achievement:- Room Revenue 2010: + 11% vs. budget and +15% year on year increase.- Significant increase of market share 2010 for 3 comparable hotels out of 4 (RGI up to +22%).- Opening of Suite Novotel Luxembourg 4* (110 rooms, 1st July 2010).- Development and promotion of one assistant to Revenue Manager in less than 12 months. Show less

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  Sofitel Luxury Hotels and Resorts

  May 2011 - Aug 2011

  Director of Revenue Management & Distribution, Sofitel Luxembourg
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  Guoman & Thistle hotels

  Sept 2011 - Dec 2011

  Director of Revenue, The Royal Horseguards

  Reporting to GM and managing a team of 3. In charge of Revenue Management and Reservation for this 5* hotel (281 rooms, plus extensive conference facilities), located in Central London.

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  LV Revenue Ltd

  Jan 2012 - Dec 2012

  Revenue Management Consultant

  RM consulting within the Luxury industry.

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  Apex Hotels

  Nov 2012 - Sept 2014

  Regional Revenue Director, London Cluster Area & Assistant Group Revenue Manager

  Reporting to the Group Revenue Manager for Apex Hotels. Looking after 8 Luxury hotels, with 3 in London, 4 in Edinburgh and 1 in Dundee. Managing a team of Revenue Manager and RM Coordinators.

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  Duetto

  Sept 2014 - Mar 2020

  Onboarding, Training, Business Review, Account Success Plan, Renewal, Cross-sell & Up-sell. Providing Revenue Strategy Solution for Hotels across EMEA Region, using Duetto cloud-base system to combine big data and innovative and actionable data sets in order to forecast real demand and eventually optimise hotels revenue and profit.

  • Senior Customer Success, EMEA

    Jul 2017 - Mar 2020

  • Regional Director - RM Solutions Engineering, EMEA

    Sept 2014 - Jul 2017
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  LV REVENUE LTD

  Apr 2020 - now

  Independent Consultant in Commercial Strategy, Revenue Management and Web Design.
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  Luxscapia

  Jan 2023 - Mar 2024

  Commercial Director

  Luxscapia.com is the home of luxury and escapism. We're curating the best independent luxury & lifestyle hospitality experiences on the planet because luxury can't be mass-produced."Luxscapia Hotel Solution" partners with hotels and supports their commercial efforts to get more direct bookings, by offering new websites, using our bespoke Booking Engine and enhancing their marketing strategy. Having everything together also allows proper web tracking and SEO optimisation. Luxscapia brings the best OTA technologies, now available for hoteliers, such as Membership, Hotels Collection (e.g. to search availability throughout several hotels at once), Login and Payment in one click with Social Logins, dynamic search calendar, tailor-made designs and much more. Show less

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  Lamington Group | B Corp™

  Mar 2024 - now

  Head of Commercial

  Looking after the Marketing, Sales, Revenue Management and Reservations teams.