Amit Pendse

Experience

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  Allied Digital Pvt. Ltd

  Nov 2001 - Feb 2004

  Customer Support Engineer

  • Worked as resident engineer in Seepz.• I have to look after the Sites like Syntel, International Gold, and Thirdware.• Creating user profile in Exchange 2000 and setting quota for mail delivery, Configuration accounts in Outlook. • Managing user accounts, permissions and group policy management.

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  Zenith InfoTech Ltd

  Mar 2007 - Nov 2007

  System Administrator

  Company SynopsisZenith InfoTech Limited is the IT managing company providing the global 24/7 IT supports to MSPs world wide through SAAZ. One of the key components for delivering managed services is the ability to manage remotely and monitor the client's infrastructure; be it desktops, laptops, servers, network devices or applications. SAAZ is a remote management platform built keeping the above constraints in mind. It combines a comprehensive IT management platform with a secure remote access technology to securely manage customer's IT infrastructure without the need of setting up a VPN between your office and the customer network.Job Profile: Providing remote 24/7 IT supports to client in worldwide mostly U.K and U.S through RDP and SAAZ management tool.Daily activities consist, supervision of monitoring team, consolidating e-tickets and service request by clients.Monitoring and trouble-shooting Veritas backup failure issues, deployment of remote agent. Managing users, groups with different sharing rights implementing group policies.Checking the exchange servers for database limit, Installations of service pack on the exchange server and windows servers.Recovering corrupt Mailboxes, Defragmentation of stores by using eseutil, mailbox creation, setting up mailbox limit size etc. Show less

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  Cybertech Systems and Software Ltd

  Nov 2007 - Jan 2009

  System Administrator

  Company SynopsisThis project is to provide offshore windows administration support to US based MNC company HARMAN/BECKER in various countries. This project covers managing remotely Exchange server, User management and Backups / restoration through Veritas NetBackup solution.Job Profile:Providing 16/5 Remote IT supports to client mostly in U.K, U.S, and Canada. Daily activities consist monitoring of Backup, Exchange database and recovering corrupt Mailboxes, trouble-shooting Veritas Backup failure issues scheduling policies for Backup job, Adding servers in backup Policies, and time scheduling for backups policies.Managing users, computers, and groups with different sharing rights and group policies.Running manually failed backup during last scheduled attempt. Recommending improvements for performance purpose.Tapes managements, maintaining the backup Logs and restore logs.Monitoring Servers through HP Openview, IP Monitor, and blade console working on tickets through HEAT call logging software. Show less

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  Techmahindra

  Oct 2009 - Dec 2011

  System Administrator

  Organization : Atos OriginDesignation :Netbackup AdministratorRole :Cocteau is a Project which comes Under Managed Operations Tower, 24X7 Backup Support for more than 2000 servers to all consumer Banking applications spread Worldwide.Detail:-Atos India is a SEI PCMM Level 3 company its the official partner for support to Olympic ,its in to managed services as well as in software Devlopment.• Mainly responsible for troubleshooting of backup related issues.• Working on netbackup enviornment 6.5.0.• Monitoring and and scheduling of backup jobs using Control-M scheduling tool.• Monitoring and Troubleshooting of Medias, Drives status.• Creating Backup policies e.g. Offhost, Onhost.• Checking connectivity status of daemons, processes and services related to backups on WINDOWS, AIX & LINUX client servers• Troubleshooting of backup failures with respect to different error codes.• Infrastructure Issues Tape Media Server Is Not Active and Robotic Library Is Down.• Analyzing tape library issues using tools like robtest, robot inventory.• Troubleshooting of restoration issues.• Applying the change and coordinating with respected OS and DB team for successful implementation. Show less

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  Atos

  Dec 2011 - Feb 2013

  System Administrator

  • Worked on Netbackup environment 6.5.0.• Monitor backup jobs scheduled using Control-M tool.• Creating Backup policies and reframing as and when required the client.• Troubleshooting of backup failures with respect to different error codes.• Managed Blackberry Enterprise Server.• Installed and configured Symantec backup agents on the remote computers. • Analyzing tape library issues using tools like robtest.• Managing Restoration as and when raised by users.• Analyzing the change and co-coordinating with respective teams for successful implementation such as adhoc Policy configuration required while decommission of Servers and taking One time Backup. Show less

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  Reliance Communications

  Jan 2014 - Jul 2014

  Backup Administrator

  • Administer and Maintain Symantec Enterprise Server that includes Master, Media and Client Server and HPDP Server 7.0 Platform.• Performing Recycle of services of master & media servers if needed.• Checking server Health check and housekeeping of logs.• Backup policy configuration and agent installation for Solaris and Windows servers.• Troubleshooting status codes for Backup and Restoration.• Monitoring BCV backups and taking backups as per the schedule.• Backup policy configuration and agent installation for Solaris and Windows servers.• Performing Backup/Restore operation.• Troubleshooting for different types of backups including RMAN. • Monitoring Drives status and troubleshooting Drives which are found in AVR or down state.• Monitoring health check of Master and Media servers.• Tape library management through Library console Show less

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  Rave Technologies - A Northgate Public Services Company

  Aug 2014 - Apr 2015

  Backup Administrator

  • Providing L2 remote support for the UK clients.• The entire infrastructure monitored by IBM Net cool monitoring software’s.• Managing backup server’s HP Data Protector, Netbackup & Symantec backup Exec.• Providing support as per the ITIL standards.• Working on tickets using VM ware Service manager portal.• Windows patching doing periodically for all the clients and Need to give Backup Details.• All the clients connected with HO and accessing resources / applications Through Lease Line. Show less

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  Netmagic Solutions (An NTT Communications Company)

  Mar 2019 - now

  L3

  Working as an L3 Position for backup domain .

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  Moksh Tech

  Sept 2021 - now

  System Engineer