Ryan Miller, AIC

Experience

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  UPS

  Dec 2008 - Jan 2009

  Driver Helper

  I helped distribute packages through the Roswell and Atlanta community to help the United Parcel Service with their overflow during the holiday season. I communicated with customers who had any questions regarding their packages and helped solved any problems the customers might have had with their packages.

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  Pi Kappa Alpha- Iota Upsilon

  Jan 2009 - Jan 2010

  Served as the chairman of Community Service for the Pi Kappa Alpha Fraternity. I was required to plan a multitude of community service events for 70+ men while also making sure each attended every event. I also had to communicate with the various non-profit and community oriented organizations such as Habitat for Humanity, the Red Cross, and the American Cancer Society. As the director of Alumni Relations, I communicated with 300+ alumni on a semesterly basis and helped raise over $5,000 for our national philanthropy, Multiple Sclerosis. I created a semi-annual newsletter that would go out all the alumni describing the achievements and current news coming out of the chapter.

  • Community Service Chairman

    Jan 2009 - Jan 2010

  • Director of Alumni Relations

    Jan 2009 - Jan 2010
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  Interfraternity Council at Georgia Southern University

  Jan 2010 - Jan 2011

  Vice-President of Public Relations and Communications

  A member on the executive greek council that worked as a liaison between 15 fraternities on and off campus. The position required me to communicate between each fraternity and the council on different marketing events promoting greek life to the entire student body. It also called for me to act as a messenger voicing the concerns and issues raised by the fraternities to university officials. The council also worked in cohesion with the Panhellenic Council and the Non-Panhellenic Council in planning recruitment events and promotional events for the entire university. Show less

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  The George Anne

  May 2011 - Aug 2011

  Reporter

  Reported for the sports section of the Georgia Anne newspaper at Georgia Southern University. I wrote and published columns, features, and regular articles on the major sports new stories around the university's campus. I also interviewed numerous players and coaches for additional content as well as edited my articles and my supervisor's articles.

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  Statesboro Convention and Visitor's Bureau

  May 2012 - Aug 2012

  Public Relations Intern

  The position called for the research of the premier tourism spots in the city go Statesboro. I wrote web content on the different tourism attractions and how they contributed to the agri-tourism movement developing around the city. I helped educate the locals and visitors on the different events and attractions going around the city and Georgia Southern University. Additionally, I developed and edited the monthly newsletter, prepared informational packets, and designed welcome bags for the numerous organizations and visitors hosting events within the city. Show less

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  Atlanta Silverbacks

  Apr 2013 - Nov 2013

  Public Relations Associate

  The position involves writing articles, web content,and interviewing coaches and players. It also calls for helping develop different marketing strategies to grow the team within the local community through social media and media relations. The position required assistance with match day operations and promotional events to raise awareness of the Silverbacks across the city.

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  NASL - North American Soccer League

  Aug 2013 - Nov 2013

  Statistician

  Managed and updated all in-game statistics for the Atlanta Silverbacks and their opponents during the Fall season of the North American Soccer League.

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  NASL - North American Soccer League

  Apr 2014 - Sept 2014

  Statistician

  Manages and updates all in-game statistics for the Atlanta Silverbacks and their opponents during the 2014 season of the North American Soccer League.

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  Scripps Networks Interactive

  Apr 2014 - Sept 2014

  Administrative Assistant to the President of the Home Department

  -Assists the president of the Home Department with the project management of the HGTV 2015 Dream Home, 2014 Smart Home, and 2014 Urban Oasis sweepstakes. -Manages all financial records, social media accounts, company website, web content, and receipts for the president.

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  BrightClaim Inc

  Sept 2014 - Oct 2016

  Research Analyst

  - Researches claims for a variety of major insurance companies from American Family Insurance to Pekin Insurance. - Provides estimates for items on claims whilst accounting for item depreciations.- Communicates with adjusters regarding aforementioned claims in order to get the most accurate information possible. - Edits and reviews marketing flyers before they are sent to our clients.- Processes all types of claims (Research, Additional Research, Recoverable Hold Backs, Disputes) and prepares them for data entry and research. Show less

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  Cox Media Group

  Jul 2015 - Dec 2015

  Web Content Writer

  - Writes and publishes online content for TheHighBoot.com- Posts content on all social media outlets- Researches articles and drives traffic to the site’s social media accounts- URL: http://thehighboot.com

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  BrightClaim

  Oct 2016 - Aug 2017

  Technical Application Specialist

  - Manage and mastering technical resources, such as claim estimating programs- Develop, revise, and create workflow pattering involving estimating platforms that will help reduce costs and drive up productivity from all resources- Manage technical aspects of productivity to increase efficiencies - Provide start up training for all new hires and continuing education for seasoned employees- Create regular communication with internal staff to resolve to maintain client goodwill- Increase knowledge of 1099 programs in Schedule C- Work with management to create goals for expense reduction and improve margins- Explore outside technology that may improve workflow for onsite inventory creation- Monitor customer service requests to make sure they are resolved accurately and quickly. - Continued responsibilities of a research analyst Show less

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  Genpact

  Aug 2017 - Jun 2019

  Account Manager

  - Certified Property and Casualty Adjuster of the State of Georgia- Manages personal property insurance claims from inventory creation until price evaluation. - Manages independent contractors (independent adjusters) and field specialists by serving as a bridge between the insurance adjusters their policyholders. - Works directly with insurance adjusters assisting in claim adjudication and resolution. - Creates and develops annual and monthly client reports to measure client requested metrics such as claim volume, replacement cost value and actual cost value.- Develop, revise, and create workflow pattering involving estimating platforms that will help reduce costs and drive up productivity from all resources- Specializes in Xactimate claim management systems while providing technical support and training to senior and new employees. Show less

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  Assurant

  Jun 2019 - Oct 2022

  P&C Claims Adjuster
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  Hancock Claims Consultants

  Sept 2022 - now

  Contents Pricing Director