Patricia Petty

Experience

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  Symrise, Inc.

  Nov 1992 - Apr 2005

  Administrative Assistant

  Worked in various positions in the company: Sales Clerk, Secretary and Administrative Assistant. Assisted VP Business Planning & Development in Fragrance Division. Processed invoices for lab. Drafted internal/external correspondences. Provided Administrative support by handling invoices and customers inquiries. Maintained and organized filing system, opened and distributed mail. Answered phone, composed correspondences, reports and Powerpoint presentations. Coordinated meetings by facilitating meeting materials, reserving conference rooms, ordering lunch, recording minutes of meetings, prepared expense reports, made travel arrangements. Coordinated repairs of office equipment, fax machines, copiers, scanners, telephone and video conferencing for the Fragrance Division. Responsible for procurement of Divisional Office Supplies by maintaining central supply closet. System Administrator for PROMIS database, maintaining passwords/data integrity for PROMIS environment, supporting 100 end-users with computer help and training new employees on operating procedures. Show less

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  SkillPath Community Outreach Organization

  Mar 2008 - Aug 2008

  Administrative Coordinator

  Developed technology curriculum and lesson plans. Taught basic MOS Word, Excel, and PowerPoint for certification with 75% of students successfully obtaining technology MOS Certification. Prepared computer evaluations and assessment of each student’s computer skills. Facilitated and assisted Workforce Development Supervisor with workshops. Generated weekly performance reports for CEO of students’ progress.

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  C&N Accounting Services, Inc.

  Jan 2010 - Dec 2013

  Office Manager

  Organized office operations and procedures. Assembled and mailed income tax returns and designed filing system. Monitored facility to ensure safety and security. Resolved customers’ electronic enquiries regarding income tax returns. Managed office inventory and ordered all supplies. Responsible for all office equipment (copiers, printers, fax machine, scanners and phones).

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  Realty Management Associates, Inc. (Contract Complete)

  Mar 2014 - Aug 2014

  Assistant Occupancy Specialist

  Completed paperwork in accordance with federal, state and local regulatory requirements for housing. Proficient in collecting rent payments and maintaining accounts receivable ledger, daily deposits. Compiled data to coordinate timely move-ins and move-outs of residents. Reviewed all eligibility documents and third party verification to determine eligibility for the program in accordance with established policies and procedures. Ability to coordinate with site team. Excellent communication skills; ability to multitask and prioritize work. Show less

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  UPS

  Aug 2016 - Dec 2016

  Administrativ Assistant II (Contract Complete)

  Assisted UPS Exports and Imports Department by tracking shipments crossing international borders. Main duty to ensure that shipments adhered to custom regulations and had proper documentation. General administrative duties in opening and closing files in system and routed them to appropriate parties. Accuracy with numbers and able to multi-task always. Use several databases for tracking shipments of vessels entering ports. Compilation of information from various sources, and handling small scale projects. Exposed to confidential material on a regular basis. Show less

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  Bed Bath & Beyond

  Jun 2017 - Apr 2018

  Customer Service Representative/Administrative Assistant

  Provided customer support in busy call center environment answering inbound calls from customers nationwide handling inquiries, placing orders, processing returns, replacing orders, cancelling orders, complaints, billing questions and providing information on products. Ability to multi-task; while accurately logging, and recording customer information in call center database. Utilized problem-solving skills to resolve complex issues to win customer loyalty by providing a satisfactory answer to there problems. Show less

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  LIBERTY MEDICAL CARE SERVICES LLC

  Mar 2020 - now

  Office Coordinator