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Tom Reynolds

Tom Reynolds

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  • Timeline

  • About me

    Country Operations Director, Customer Success at Change Healthcare, an Optum Company

  • Education

    • Dundalk Institute of Technology

      1990 - 1994
      National Diploma Electronics

    • Dublin City University

      1998 - 2002
      Bachelor of Science (BSc) Computer Science (Evenings)

  • Experience

    • Siemens Healthcare

      Mar 2000 - Apr 2013

      Responsible for Healthcare IT projects and teams in Ireland. Responsible for all aspects of Siemens Healthcare IT Services and Support in Ireland. Customer Service Engineer, specialising in healthcare IT products but also supporting a wide range of Diagnostic imaging equipment at Siemens

      • Syngo Lifecycle Manager

        Jan 2012 - Apr 2013

      • Siemens RIS/PACS Service Manager

        Oct 2006 - Dec 2011

      • Customer Service Engineer

        Mar 2000 - Sept 2006

    • Change Healthcare

      Apr 2013 - now

      I am the Enterprise Support manager for Ireland with McKesson Corporation, with responsibility for all customer service activities.

      • Country Operations Director

        Sept 2018 - now

      • Director Of Operations

        Sept 2018 - now

      • Enterprise Support Manager

        Apr 2013 - Sept 2018

  • Licenses & Certifications