Bukunmi Sobambo

Experience

• 

  ISON BPO - Leading BPO Service Provider in Africa

  Nov 2015 - Sept 2018

  Customer Service Executive
• 

  One Finance & Investment Limited

  Nov 2018 - May 2023

  • Assessing existing and prospective customers’ needs via chat, phone or social media and providing answers quickly or escalating to relevant colleagues. • Helping customers complete loan applications, bill payments, setup cards and loan repayments to name a few. • Converting all Paylater inquiries into Paylater customers; Payvest, Bill Payments, Loans etc. • Resolving complaints within allotted times to meet response targets. • Supporting the collections process by making calls to customers at risk of falling into arrears and arranging repayment plans. Show less

  • Finance Support Officer

    Feb 2019 - May 2023

  • Customer Service and Collections Officer

    Nov 2018 - Feb 2019
• 

  Carbon

  Feb 2019 - May 2023

  Accounts Payable Officer

  -Earnest and effective payables as at when due and reconciliations,-Enter all income and expenditure transactions into accounting system; reconcile all bank, control and other accounts.-Assist in developing timely, accurate and appropriate financial statements and reports for all users in accordance with International Financial Reporting Standards (IFRS).-Maintain financial accounting systems for cash management, tax management, accounts payable and receivable, credit controls, and petty cash.-Ensure adherence to internal financial and accounting policies and procedures.-Maintain complete and accurate documentation for all financial transactions. Show less

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  Private

  Sept 2024 - now

  Accounting Tutor

  Educational