Mohammad Elayyan, MBA

Experience

• 

  U.S. Bank

  Dec 2012 - Dec 2023

  Diversity, Equity, and Inclusion Leader:• Transform workplace culture by designing inclusive company policies, protecting minority groups, and developing new programs to increase diversity.• Created and organized a monthly trivia event to boost employee engagement, celebrate diversity, and engage with company leaders.• Revamped mentor program by expanding advancement opportunities and applying new leadership development tactics.Vendor Management Duties:• Oversee a total of 3 onshore/offshore vendors by negotiating contracts, communicating key operational updates, training new hires, and monitoring performance through financial reporting/SLAs/KPIs.• Elevate capital project decision making by forecasting future revenues/expenditures, addressing product technical issues, establishing cost structures, and strengthening budget processes.• Foster continuous vendor development by conducting internal research on partners, identifying performance cost metrics, and providing value-added recommendations.Production Manager Duties:• Direct talent management & development programs by hiring/training associates, conducting performance reviews, and identifying strategies to maximize talent/boost productivity.• Facilitate credit risk initiatives by rewriting policies/procedures, training associates on processes, ensuring optimal compliance, and maximizing productivity.• Orchestrate cross-functional projects by delegating internal resources, engaging with third parties/vendors, and mitigating potential risks to achieve on-time delivery.• Administer quality control by analyzing results, identifying process gaps, and launching group/individual training plans.• Showcase reliable leadership skills by guiding 18 onshore/offshore underwriters, developing 8 department leaders within the DEI Council, and consistently exceeding performance benchmarks for production/quality/data integrity. Show less

  • Operations Manager

    Feb 2016 - Dec 2023

  • Trial Loan Specialist 2 ( Underwriter )

    Oct 2014 - Mar 2016

  • Relationship Consultant

    Dec 2012 - Oct 2014
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  Road To Perfection

  Dec 2023 - now

  Director of Operations

  Project Estimation & Budgeting:Prepared accurate and detailed cost estimates for residential rehab projects, including labor, materials, permits, and other associated costs. Developed and submitted bids for potential projects, working closely with clients to align on scope, timeline, and budget.Project Management:Oversaw multiple renovation projects simultaneously, managing schedules, resources, and budgets. Ensured each project was delivered on time and within scope by monitoring progress and addressing issues proactively. Coordinated with contractors, subcontractors, and vendors to ensure project milestones were met.Team Leadership & Coordination:Led and mentored a cross-functional team of project managers, site supervisors, and subcontractors. Fostered strong working relationships with key stakeholders and suppliers, ensuring clear communication and a smooth flow of information across teams.Quality Assurance & Compliance:Maintained strict adherence to local building codes and safety regulations. Conducted regular site visits to assess quality of work, ensuring projects met both client expectations and industry standards. Addressed and resolved issues quickly to avoid delays or cost overruns.Client Communication & Satisfaction:Served as the primary point of contact for clients throughout each project, providing regular updates on progress, changes, and potential challenges. Ensured high levels of customer satisfaction by addressing concerns and maintaining transparency.Reporting & Analysis:Generated detailed reports on project status, budget adherence, and timelines for senior management. Analyzed KPIs to assess performance and implemented corrective actions to improve overall project outcomes.Successfully managed 146 residential rehab projects with an average completion rate of 93% on time and within budget.Reduced project overhead costs by 40% through streamlined vendor negotiations and process improvements. Show less