Hannah J. Vitkus, SHRM-CP, MHRM

Experience

• 

  The Office of the Honorable Mr. Al Gore

  Aug 2008 - Dec 2008

  Operations Management Intern

  • Developed public relations strategies as a part of the marketing team• Marketing team member on the WE campaign and affiliated non-profits in the community development and green fields• Daily correspondence with NBC, supporters, and financial backers• Charitable event representative at local events• QA maintenance of Excel documents for correspondence tasks

• 

  Connect7, LLC

  Nov 2008 - Dec 2011

  Operations and Client Manager / Business Development

  • Main Focus Area: General management--project, people, and business development• Prepared and monitored budgets• Additional Focus Areas: Production, marketing, media specialist for individual and business consulting• Additional Experience: Film, music, small business, non-profit, recruitment specialist, and communications• Exploratory Area: Developing an NGO in Calcutta, India and Kenya----• Developing market strategies with business developers and entrepreneurs• Adviser for non-profit organizations and for-profit businesses in public relations and marketing• Creating individual business plans and marketing strategies for non-profits and small businesses• Business development consulting and business plan constructions, including fundraising• Independently conducting market research and organize focus groups• Assists with budget needs of clients • Representing clients to vendors, venues, and financiers• Assembles data and reports for clients• Successfully assisted in successfully obtaining grants and development proposals for clients• Wrote grant proposalsConnect7 helps turn your vision into a reality. We offer a full range of business development tools that include marketing, IT, budget forecasting, capital buildup, photography, technical writing, and market analysis. Show less

• 

  NeighborWorks America

  Jan 2011 - Nov 2012

  Field Operations Associate

  • Developed and maintained website content, communications, social media, and marketing for 235+ network member organizations• Worked as an integral part of the HR team on nation-wide programs in DC, Chicago, LA, Orlando, Cincinnati, New Orleans, and Philadelphia• Assessed internal and external data, communications, and project evaluation• Program management on a nation-wide board governance improvement pilot• Coordinated and facilitated cross-divisional task groups• Programmatic assistance on a nation-wide board governance improvement pilot, Excellence in Governance • Provided webinars and in-person training to staff and board members throughout the U.S.• Strengthened and expanded the 235+ network organizations’s board of governance capacity• Developed strategies with national public relations, marketing, and press conference teams• Researched governance topics and create white papers• Engaged board members and participants on LinkedIn and an internal social media site• Author, interviewer, editor, and photographer of brochures and e-newsletters• Managed projects in DC, Chicago, LA, Orlando, Cincinnati, New Orleans, and Philadelphia• Assisted with on-boarding summer interns Show less

• 

  CoStar Group

  Mar 2013 - Nov 2014

  • Conducted daily billing reviews• Entered credit memos in accounts receivable system for review and approval• Entered invoices in AR system for review and approval• Drafted client correspondence related to additions and modifications of subscriptions, cancellations, and refund requests• Participated in main billing and various client invoice audits• Reviewed and resolved account issues• Completed reporting action items, including reversal reports, account statements, market totals, and credit/debit adjustments• Daily utilized a CRM program Show less • Researched and complied data for the final FY14 Q1 Office Market Report for Portland, OR• Managed a portfolio of clients worth over $3,000,000 annual revenue • Daily communication with clients, brokers, and customers• Researched and wrote comparable reports for individual sold properties in the Portland market• Researched CRE property data and developments in the Portland, Boise, and Davenport markets• Analyzed pertinent data for internal reports and external clients• Compilation and maintenance of databases of clients and CRE information• Individual commercial real estate comparable ("comps") research, articles, and reports for clients of listings between up to $6.8 million• Peer training and assistance with the onboarding of new trainees within the team in regard to additional training, setting up the 401(k), and transitioning into the day-to-day "on the floor" tasks; acted as an HR liaison to new colleagues• Actively participated and contributed to team meetings and long-term projects• Promoted to Contract Specialist in April 2014• Promoted to Team Leads Specialist in January 2014• Promoted from RA I to RA II in November 2013• Promoted to Co-Team News Editor for the Portland/Boise/Davenport team in July 2013• Volunteer Fire Safety Warden team member as of June 2013 Show less

  • Contract Specialist

    Dec 2013 - Nov 2014

  • Research Analyst II and Co-News Editor

    Mar 2013 - Apr 2014
• 

  AFS 401(k) Retirement Services, LLC

  Nov 2014 - Apr 2016

  Client Service and Operations Manager

  • Managed the the day-to-day operations of a financial advisory firm and our direct team of 6• Created and directed client-wide retirement education programs• Coordinated office-wide volunteer days and team-building activities• Daily communication with clients• Assisted in preparing for annual and semiannual client meetings• Responsible for the education program and financial wellness platforms • Assisted in client education operations and meetings• Scheduled, coordinated, and conducted client meetings Show less

• 

  B&M Consulting Group, Inc.

  Oct 2016 - Sept 2018

  Senior Human Resources and Operations Manager

  • Managed the day-to-day operations of the firm and Operations team• Conducted strategic planning sessions• Managed and reviewed the timesheets and invoices; liaison to the Finance team• Employee relationship management• Researched vendors and maintained relationships with their teams• Wrote memos and instructions for the team• Wrote and delegated to the team with RFPs, RFIs, and presentations• Redeveloped the firm's website with a team member (November-December 2016)• Various graphic design responsibilities• Primary point of contact for all HR tasks; provided on-going support for questions, requests, and troubleshooting issues• Full sourcing and recruiting endeavors• Owned the employee record keeping, new hire orientation and onboarding, recruitment, performance management, and HR compliance• Prepared confidential and highly sensitive memos to clients and stakeholders• Provided support and configuration of HR and technology tools, including Microsoft Office Suite, Unanet, TSheets, QuickBooks, Paychex, ADP• Owned the budget review and expense reporting processes• Supervised, trained, and managed new Operations team members Show less

• 

  Virtual Enterprise Architects

  Jan 2018 - Feb 2019

  Human Resources Lead

  • Managed all day-to-day HR functions and team• Developed policies and internal strategies• Developed strategic relationships with executive team and stakeholders• Managed all HR functions including management development and coaching, performance management, employee relations, compensation, HRIS, benefits, recruitment, compliance, and development of policies

• 

  OneDigital

  Feb 2019 - now

  • Consults with various clients to improve their HR Departments, processes, procedures, teams• Acts as an Interim HR Director and strategic partner to clients' leadership teams• Partners with consultants and leadership teams to "be better together" and improve clients' HR Departments and companies as a whole• Various responsibilities, including trainings, writing employee handbooks, focus groups, internal audits, benefits management, vendor analysis and management, management trainings, employee coaching, performance management, etc. Show less

  • Senior Human Resources Consultant

    Jul 2022 - now

  • Human Resources Consultant

    Feb 2019 - now
• 

  Mission Lane

  Apr 2019 - Jul 2020

  Interim Senior People Operations Business Partner / Director

  • Partnered with the COO to build out the People Operations (HR) team and department• Integral part of the team that scaled the company to 3x its size• Developed and led the new hire experience from pre-onboarding through assimilation• Partnered with peers, leaders, and colleagues at all levels to develop and supervise new employee processes and policies• Supervised employee relations, performance management, learning and development, career development• Partnered with the leadership team to promote company-wide HR initiatives• Oversaw and supported the compensation, equity, and benefits management• Managed employee benefits, performance management, employee engagement surveys, LMS, etc.• Coached and managed the people leaders on best practices, performance management, and full employee relations lifecycle• Trained and onboarded HR colleagues• Co-led the culture club group and planned company-wide activities• Systems: Udemy, Lattice, Culture Amp, Paylocity, ADP, 15Five Show less

• 

  Kerecis

  Jun 2021 - now

  Executive Human Resources Advisor