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Santhya Rathakrishnan

Santhya Rathakrishnan

Process Executive

Followers of Santhya Rathakrishnan141 followers
location of Santhya RathakrishnanBengaluru, Karnataka, India

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  • Timeline

  • About me

    Results- driven, goal oriented with a successful record managing people as a Team Leader for more than a year and having customer support experience for 8+ years in total.

  • Education

    • Maharaja Engineering College

      2009 - 2013
      Bachelor’s Degree Electrical, Electronics and Communications Engineering 80%

    • GRG Polytechnic College

      2007 - 2009
      Diploma Electrical, Electronics and Communications Engineering 75%

  • Experience

    • Infosys

      Feb 2014 - May 2015
      Process Executive

      Keyword Research: Choosing the right keywords and employing them effectively.Managing the day-to-day search marketing activities across multiple search engines including the campaign planning, budget.management, and optimization of paid search campaigns. Implement successful bidding strategies and effective keyword management.Create, monitor, revise and optimize ad copy to achieve optimal click-through-rates (CTR).Pay per click (PPC) Management can dramatically improve click-through-rates and relevance to what users are searching for in search engines and other avenues of advertizing.Site audit experience, Qualification in market research.Experience creating and executing search marketing campaigns.Knowledge with technical aspects of search engines.Advanced knowledge of EXCEL. Show less

    • ALTISOURCE BUSINESS SOLUTIONS PRIVATE LIMITED

      Aug 2016 - Apr 2018
      Specialist

      Foreclosure - Trustee operations

    • Accenture

      Jun 2018 - Nov 2019
      Senior Customer Service Associate

      Customer care experience

    • Infosys

      Nov 2019 - Oct 2021
      Tech support Specialist

    • Tata Consultancy Services

      Nov 2021 - now

      • Transformation Manager

        Apr 2024 - now

      • Technical Lead

        Nov 2021 - now

  • Licenses & Certifications