Joyce Banks

Experience

• 

  Kumon North America, Inc.

  Nov 2020 - Apr 2021

  Tutor

  • Delivered personalized education, behavioral and emotional support to students for positive learning.• Regulated in-classroom standards by preparing day-to-day activities for inclusive student education.• Supported senior graders by collecting and analyzing student test results for maximum productivity.• Performed routine inspection of student assignments and was tasked with following company-issued policies.

• 

  Verizon Connect

  Dec 2020 - Dec 2022

  VZC Fleet Migration Admin

  • Conducted internal audits to ensure sales department performance, maintaining assurance at 95%. • Utilized Salesforce software to ensure customer’s package purchase included 4G vehicle tracking devices. • Accelerated equipment shipment and installation, achieving a 20% reduction in delivery time through streamlined processes.

• 

  Code Ninjas

  Jan 2024 - now

  • Assistant Center Director

    Mar 2024 - now

  • Coding Instructor

    Jan 2024 - now