Lydia Sudworth

Experience

• 

  McDonald's

  Jul 2014 - Oct 2019

  Crew Trainer
• 

  Her Majesty's Prison and Probation Service (HMPPS)

  Jun 2018 - Sept 2018

  Data Analyst

  Data Analyst Intern for Her Majesty’s Prison and Probation Service Co-Financing Organisation. During this placement I analysed primary data and had my report published on the findings.

• 

  Achieve

  Oct 2019 - Jul 2024

  Promoted to TSC to manage the performance of up to 20 Case Managers, who provide employment, training, and education interventions to the hardest to reach people in prison and on probation.Responsibilities:• Solely responsible for Through the Gate• Reviewing caseloads and performance with a view to meeting targets• Upskilling team members through coaching and training courses• Audit files to upkeep the quality and integrity of cases• Raising and escalate safeguarding concerns• Recruitment – shortlisting and interviewing candidates• Inducting new team members including full staff training on delivering career advice, understanding barriers to employment and understanding disclosure• Boosting team morale and providing wellbeing support Other Achievements:• Developed a new standardised way of reviewing caseloads to increase quality and reduce effort required for admin tasks• Established and maintain relationships with a network of subcontractors and stakeholders to aid a seamless transition for people from prison to employment• Recognised Champion of CATS+ SoftwareTraining and Coaching Instructor and Coordinator Feb ‘22 –• Preparation and Delivery of Level 2 Peer Mentoring Course using bespoke material to encourage prisoners to mentor others through lived experience (Achieve Discovery Programme)• Coordinated delivery of courses with external training providers (AFC Fylde FA Coaching Course, Quality Transport Training Ltd)• Facilitated a Life Coaching project with CIAO – identified vulnerable women who required additional support to transition from wing to main residential area Show less Support people on probation/in prison into employment and learning opportunities, addressing to barriers to employment on a payment-by-results basis. Responsibilities:• Manage a caseload of up to 80 active cases• Provide regular updates on progress to offender managers• Support with barriers to employment: mental health, substance misuse and behaviour issues• Refer participants to specialist support services• Build excellent rapport with participantsAchievements: • Performed at 133% against target for key parts of participant journey (enrolment, supportive measure, PSF, EWOP) April to September 2021• Utilised network to identify the best opportunities for participants:o Prison work-coaches in DWPo IAG meetings for Salford City Council, Manchester City Council,o Attend Integrated Offender Management Meetings for North Manchester probation• Developed excellent reputation across two key probation sites in Salford and Manchester • Delivered Best Practice sessions on how to job search effective using Social Media Show less

  • Team Support Co-ordinator (CFO3 Project)

    Feb 2022 - Jul 2024

  • Case Manager

    Oct 2019 - Feb 2022
• 

  Back on Track Manchester

  Aug 2024 - now

  IRS Wellbeing Team Leader

  Play a vital role in supporting individuals with complex needs, including mental health challenges, substance misuse, and homelessness, to improve their wellbeing and reduce reoffending. Provide direct 1:1 support, oversee a team of project workers, fostering an inclusive and supportive team culture and coordinate service delivery in the Wellbeing Hub Responsibilities: - Advocate for, and provide 1:1 wellbeing and housing support and guidance to people on probation, focusing on mental, physical and emotional health - Coordinate the Manchester GMIRS Wellbeing Service, developing strategic partnerships with external agencies. - Provide regular coaching to project workers, identifying areas for improvement, and promoting a culture of shared responsibility - Duty Officer – responsible for triaging and handling all centre queries from Back on Track members Show less