Jenn H.

Experience

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  AT&T

  Jan 2000 - Jan 2007

  Provisioning & Customer Premise Equipment Tech

  Processed requests for equipment shipments and replaced defective equipment. Checked provisioning status of DSL lines, handled line loss disconnects. Member, billing team generating $300,000 revenue monthly. Contact person for management team regarding systems questions. Co-wrote training manual for department on procedures and systems

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  KPLR 11

  Jan 2007 - Jan 2008

  Webmaster / online marketing manager

  Maximized revenue by improving workflow, Increased productivity and efficiency of the stations website. Created and executed interactive projects, Helped create and develop a show called MiSpin where users would upload videos to the web on different topics and we would air them if selected. Reviewed content, insured KPLR's internet and website remained at the top of the broadcast industry advancements.

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  National Corn Growers Association

  Jan 2008 - Jan 2012

  Webmaster/Video production/marketing manager

  Brought six websites in house that were all once being out sourced. Redesigned them, added a video presence to the main website, As well to NCGA itself. Introduced an interactive online training component to the website. Updated and added several other sites like the Genotyping site, NASCAR, etc.

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  Anheuser-Busch

  Jan 2012 - Nov 2014

  Graphic Specialist

  Ordered and inspected graphic overlays for Anheuser Busch InBev, Pepsi, Monster, DPSG, Etc. for Metal Container Corporation. Lead Weekly Graphics/Logistics meetings, Responsible for timely results to meet the breweries and bottler needs. Performed quality standard checks and routine audits on inker machines at the plants. Met with clients at plants for target and quality assurance runs. Collaboration Ideas that I helped with while I was there Select A Rita in the Stores, iTap WiFi beer tap system that customers only pay for the oz.’s they consume and more. Show less

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  Enterprise

  Jul 2015 - Jan 2016

  Web Design & Content Specialist (Contractor)

  Collaborated on redesign of Alamo and National websites, these were all stand along sites because each country had separate laws and requirements, these could not just be duplicated and translated.

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  Boeing Defense, Space & Security

  Feb 2016 - Mar 2018

  Digital Communicatons

  Responsible for all Internal & CEO BDS websites (21 sites), Project management, executed Google Analytics for marketing, corporate and BDS Digital Communications Budget Focal, Training Lead for CMS and Website Style Design for internal global communicators, collaborated on highly confidentially coded projects Collaborated with the VP of Product Strategy and Future Airplane Development (BCA) on project for customers with disabilities known as Advanced Passenger Mobility.Special Projects - Worked with VP of IT to make our system upgrade changes necessary as well as the changes that need to be make to the helpdesk so the process can run more smoothly.Worked with the VP of Commercial Aircraft and his lead architect on designing a process that is more efficient for customers with disabilities. Show less

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  Mastercard

  Jul 2018 - Mar 2020

  Responsible for Mastercard’s entire domain portfolio consisting of over 5700 domains. In charge of purchasing and securing new domains and transferring all domains coming into Mastercard’s portfolio as well. Sole liaison between Markmonitor and IntSights. Manage, review and monitor as well as interact with info sec, legal and 10+ other department s. SMEfor domain management. Educate executive staff on domain process and dot brand. (concurrent job assignment) Product owner Priceless , customer facing offers platform in Mastercard. Worked with business helped them defined technical requirements. Created features in ALM, worked as a liaison with vendor as point of contact.

  • Digital Marketing Specialist

    Apr 2018 - Mar 2020

  • PMT Product Manager Technical

    Jul 2018 - Dec 2018
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  Mastercard

  Oct 2022 - now

  • Lead Asset Management Analyst

    Feb 2025 - now

  • Senior Asset Management Analyst

    Oct 2022 - Feb 2025