
Devaughn Fraser, PMP, CRME
Student Business Manager

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About me
Space Revenue Manager at Grand Hyatt Baha Mar
Education

Indiana Wesleyan University
2012 - 2016Bachelor’s Degree Finance and MarketingActivities and Societies: Track and Field Minored in Economics.
Experience

IWU Mart
Sept 2013 - Sept 2014Student Business Manager•Effectively communicated with customers on a daily basis that resulted in quality customer service and excellent reviews.• Supervised and trained new employees to ensure a cohesive and productive work environment.• Drove the short-term goals and advanced promotional planning processes that led to increased sales and consumer awareness.

Division of Natural Sciences
Aug 2015 - Apr 2016• Drafted biweekly time sheets for employees.• Managed the division’s Facebook page and visuals screens around the building.• Created expense reports and requests for expenditure. • Tutored courses such as Business Stats, Financial Management, and Economic related courses• Reviewed course material with professors to revisit lessons that I was not certain of. • Tracked and reported departmental financial performance compared to cost and time baselines.• Trained finance and administrative personnel on financial systems and operational processes.• Conducted projects within the division that identifies departmental risks and opportunities.
Administrative Assistant
Jan 2015 - Apr 2016Tutor
Jan 2015 - Apr 2016Finance Intern
Aug 2015 - Dec 2015

Wesleyan Health Care Center
Jan 2016 - Apr 2016Marketing Intern• Assisted in the creation of radio, newspaper, and television advertisements.• Piloted tour guides of the facility.• Effectively communicated with patients to ensure that they are comfortable and needs are being met.

U.S. Bank
Jul 2016 - Jul 2017AML & BSA Analyst
Grand Hyatt Baha Mar
Sept 2017 - nowManage and oversee revenue management analytic functions to produce reporting thatsupport and evaluate hotel business strategies to maximize overall resort revenue.Provide guidance and support sales and marketing initiatives that are targeted to meetthe needs of the hotel. Produce accurate revenue forecasts that help set hotel goals andoutgrow the competition. Display leadership qualities that mentor, develop, and guideresort team members.
Space Revenue Manager
May 2019 - nowRevenue Analyst
Sept 2017 - May 2019
Licenses & Certifications

Business Analytics
HBX | Harvard Business SchoolDec 2018- View certificate

Project Management Professional (PMP)
Project Management InstituteNov 2019 
Hotel Revenue Management
Cornell UniversityJul 2018
Certified Revenue Management Executive (CRME)
HSMAIJan 2020
Volunteer Experience
Aided in the construction of community centers in Marion, IN.
Issued by IWU Community Outreach
Associated with Devaughn Fraser, PMP, CRME
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