Thomaz Cotinguiba

Thomaz Cotinguiba

Intern - Support Analist

Followers of Thomaz Cotinguiba1000 followers
location of Thomaz CotinguibaSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Tech Lead | System Engineer | SRE | AWS | Inovação e transformação digital

  • Education

    • Faculdade Área 1 de Ciência e Tecnologia

      2006 - 2008
      Engineer’s Degree Engenharia de Computação
    • Fainor

      2003 - 2006
      Engineer’s Degree Engenharia de Computação
    • FGV

      2021 -
      Master of Business Administration - MBA Liderança e Inovaçao
    • UNIBTA - Centro Universitário

      2011 - 2012
      MBA Gestão de Projeto com PMI
  • Experience

    • Allen Informática

      Mar 2007 - Jun 2008
      Intern - Support Analist
    • Idéia Digital

      Jan 2008 - Jan 2009
      Sr. Support Analyst

      Responsible for administration and support servers and large enterprise applications of Universidade Estadual da Bahia providing support for Microsoft environments of high criticality.Responsible for Microsoft Windows server administration Server 2003/2008, Web servers, VMware, Active Directory, File Servers, Clustered Failover, among others.Focused on performance in critical environmental crises, performance in incident level 3, root cause analysis, process improvement, environmental documentation creation, change planning, project planning activities, environments migration and execution of routine activities. Exibir menos

    • Power Ventures

      Jun 2008 - Jan 2009
      Computer Operator
    • Camada Quatro Business Technology

      Jan 2010 - Jan 2011
      Commercial Sales
    • Estre Ambiental

      Jan 2010 - Nov 2011
      Sr. Infraestructure Analyst

      Responsible for monitoring the activities of analysts, noting deadlines, solutions and quality in the provision of IT services.Responsible for leading and implementing projects of new company units. Tasks involving creation of schedule, cost estimate, negotiation with suppliers, communication with stakeholders for designing, monitoring of implementation, were part of the daily routine;Monitoring incidents based on ITIL methodologies, SLA negotiation between responsible for areas of the company.He worked with called third level, Windows 2003 Server Administration and Server 2008, SQL Server Database Server, Application Server ERP TOTVS Protheus 10, Routers and Switches, and safety equipment and Firewall SonicWall, Exchange e-mail server 2007 and Black Berry.Microsoft systems, was responsible for managing group policies (GPO), Active Directory replication, DNS, DHCP management, antivirus server, web applications using MS IIS.Central administration phone Alcatel, doing maintenance on extensions, new settings, communications project between branches using VOIP by the data link.Responsible for Migration project physical servers to virtualized environment with Microsoft Hyper-V. Exibir menos

    • Tinove

      Nov 2011 - Jan 2012
      IT Consultant

      Responsible for assessment and Support Analysts hiring for client service and outsourcing contracts in the state of São Paulo and Rio de Janeiro.I Management Outsourcing contracts for Sao Paulo and Rio de Janeiro businesses and also prospecting for clients, closing proposals, negotiating with suppliers, implement improvements and process adjustments to clients' businesses;

    • TIVIT

      Jan 2012 - Jan 2016
      Sr. Support Analyst - Premier Windows

      Responsible for administration and support servers and large enterprise applications such as Comgás, O Estado de São Paulo - Estado, Santo Antônio Energia providing support for Microsoft environments of high criticality.Responsible for Microsoft Windows server administration Server 2003/2008 and 2012, Web servers, Hyper-V Server 2008 and 2012, Active Directory, File Servers, Clustered Failover, among others.Focused on performance in critical environmental crises, performance in incident level 3, root cause analysis, process improvement, environmental documentation creation, change planning, project planning activities, environments migration and execution of routine activities. Exibir menos

    • Itaú Unibanco

      Jan 2016 - now
      • Tech Lead

        Jan 2022 - now
      • Analista de Engenharia de TI Sr

        Jan 2021 - Jan 2022
      • Sr. Support Analyst

        Jan 2016 - Jan 2021
  • Licenses & Certifications

    • ITIL® Foundation Certificate in IT Service Management

      EXIN
      Aug 2015
    • Exame AZ-900: Microsoft Azure Fundamentals

      Microsoft
      Feb 2020
    • Microsoft Certified Solution Associate

      Microsoft
      Nov 2018
    • SCRUM MASTER

      EXIM
      Nov 2018
    • Microsoft® Certified Solutions Associate

      Microsoft
      Apr 2012
    • Microsoft® Certified IT Professional

      Microsoft
      Mar 2011
    • Microsoft® Certified Technology Specialist

      Microsoft
      Nov 2009
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Apr 2021
      View certificate certificate
    • Microsoft Certified Desktop Support Technician

      Microsoft
      Oct 2007
    • Microsoft Certified Systems Administrator 2003

      Microsoft
      Apr 2009