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Prateek Jain

Prateek Jain

Student Trainee

Followers of Prateek Jain732 followers
location of Prateek JainGurgaon, Haryana, India

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  • Timeline

  • About me

    IT Engineer Manager @BCG | Ex HCL, Ex-Dell |

  • Education

    • D.A.V. PUBLIC SCHOOL,SEC-14,FARIDABAD

      1991 - 2006
      Senior School Certificate (10+2) Non-Medical First division

      Activities and Societies: Represented school in Quiz Competition and Rotary Club's youth chapter "Interact Club". Represented School at Rotary's Interact club and participated in Quiz competitions.

    • Himachal Pradesh University

      2006 - 2010
      B.Tech Electronics and Communication Engineering

      Activities and Societies: Vice President of College extra curricular activities committee. Winner of College Quiz Competition. Represented college at IIT Roorkee Tech Fest "Cognizance".

    • Institute of Management Technology Center for Distance Learning

      2011 - 2013
      Post Graduate Diploma in Management(Distance Learning) Systems (IT)

      Submitted dissertation on "IT Service Desk Implementation based on ITIL"

  • Experience

    • Bharti Airtel Limited

      Jul 2008 - Aug 2008
      Student Trainee

      Successfully completed the technical training and submitted a project report on "Planning and Management in G.S.M.

    • Embex Technologies Pvt. Ltd.

      Aug 2009 - Sept 2009
      Student Trainee

      Successfully completed training in Embedded Systems and Programming in 8051 Microcontroller and developed a project on Serial Data Communication and Interfacing.

    • New vC International Pvt. Ltd.

      Nov 2010 - Jun 2011
      Technical Support Engineer

      Providing L1 support for installation and troubleshooting Linksys SOHO networking products related issues and contributing to Knowledge bank for known errors.

    • HCL Technologies (Infrastructure Services Division)

      Oct 2011 - May 2013
      Sr. Analyst

      • Sr. IT Analyst for Pearson OMC at HCL Comnet System & Services (2012-2013)Responsible for Global Account Management request fulfilment as per service level targets. The responsibility also included working on escalations as per management requirements and providing training for new hires, preparing process documentation.• IT Analyst for Pearson OMC at HCL Comnet System & Services (2011-2012)Responsible for L1 support for IT Service request fulfilment, Windows / Mac/ Smartphone troubleshooting, SPOC for end users for any IT services related issues and liaising with various functional groups for resolving Incidents/ Change requests from cradle to grave, supporting senior management in collecting and managing metric information for presenting SLA reports. Show less

    • Dell International Services (India) Pvt. Ltd.

      Jun 2014 - Sept 2015
      Security Analysis Sr. Associate

      Part of the InfoSec team managing global account management and Information Security related tasks for a major project of a USA based Healthcare Service Provider.Profile consists of Management of users network accounts according to request, Windows 2003 Active Directory Management, Managing network client through remote tool like Cisco WebEx and MS LyncHave been adjudged “Performer of the Month” and for “You Shine” awards multiple times by Dell Infosec Management Team.

    • HCL Technologies

      Sept 2015 - Aug 2019
      Sr. Specialist

      Windows Server Administrator as well as managing other Data Center related activities for a major Mining Client of HCL.

    • Boston Consulting Group (BCG)

      Sept 2019 - now

      Member of Secure Infrastructure Platforms-Hosting Squad managing data center and Cloud Infrastructure along with OS vulnerability management. Member of Secure Infrastructure Platforms-Hosting Squad managing data center and Cloud Infrastructure along with OS vulnerability management. Part of Global Platform Engineering and Operations team working on Cloud and Datacentre Technologies.

      • Global IT Infra/Cloud Engineer Manager

        Jul 2024 - now

      • IT Enterprise Senior Engineer

        Jul 2022 - Jun 2024

      • IT Enterprise Engineer

        Sept 2019 - Jul 2022

  • Licenses & Certifications

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Jan 2024
      View certificate certificate

    • ITIL v3 Foundation

      EXIN
      Jul 2013

    • Microsoft Certified:Azure Fundamentals

      Microsoft
      Jun 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Prateek Jain
      Dell You Shine Award Dell Jun 2015 For outstanding contribution to Infosec.
    • Awarded to Prateek Jain
      Dell You Shine Dell May 2015 For outstanding performance as part of Info Sec
    • Awarded to Prateek Jain
      Performer Award Dell Oct 2014 Adjudged Best performing team member of InfoSec team.
    • Awarded to Prateek Jain
      Breakthrough Performance Award HCL Dec 2012 Being recognized as Break through performer of the year 2012 by Pearson OMC in HCL

  • Volunteer Experience

    • Student Trainee

      Issued by airtel on Jul 2008
      airtelAssociated with Prateek Jain