KIHONG BAE

Experience

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  Samwha Capacitor Co., Ltd.

  Aug 2009 - Jan 2014

  West / M. east EU Sales Manager

  Role•Sales in synergy product Group (MLCC / E-Capacitor/ F-Core)•European customer management (Product group : Industrial/ Automotive/ Lighting)•Co-ordination of Exhibition in EuropeAttainments•Launched Synergy product group concept in West European Market•Lead approval process of PPAP / AECQ-200 (Automotive applicable product) •Built up new sales channel to Lighting industry & Automotive industry (Pan European Level) - Phillips (Dr. Fischer) France/ Osram Italy/ Kostal (for PSA Group) Ireland/ Preh Germany Show less

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  Hyundai MOBIS

  Jan 2014 - Jul 2017

  Inventory Project & Planning (Aftersales)

  ● Supervised inventory KPIs and performance reporting across 7 subsidiaries, driving strategic improvements in supply chain efficiency.● Implemented automated supply chain processes, improving procurement and logistics between factories and warehouses.● Led an inventory restructuring between German and Belgian warehouses to better meet market demands.● Developed a system to ensure accuracy between physical and system-reported stock levels.● Managed KIA quality campaign process for European dealer network (Parts sourcing & Distribution) Show less

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  LG Electronics

  Aug 2017 - Aug 2019

  Supply Chain Planning (EU HQ)

  Main Activities•Managing Business Plan & Monitoring European Branches (15 Subsidiary in EU)•Publishing KPI Report & Improvement plan (Performance analyzing & setting up countermeasure)•Publishing weekly Announcement(Issue KPI improvement Progress) for EU Subsidiary•Operation accuracy (e.g. FCST accuracy,Informtion interface between stakeholders) evaluation•Operation System Roll-Out(launching) in EU (co-work with HQ)Comminication Scope•EU subsidiary•HQ in KoreaReporting Scope•EU supply chain management KPI (13 KPIs)•Operation relates Report : Staff ~ Manager•KPI & Issue Report : Region Representative, EU President, CFO, COO Show less

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  Hyundai Motor Deutschland GmbH

  Sept 2019 - Apr 2022

  Aftersales Projektmanager

  Main Responsibilities● Defined and evaluated long-term and short-term after-sales strategies, focusing on aligning with 8 key performance indicators (KPIs)● Directed monthly business reporting to oversee financial and sales status and ensure compliance with budgets.● Led the implementation of an automated inventory system across dealers in Germany to enhance logistics and service readiness.● Monitored and analyzed customer satisfaction index in alignment with retention ratio to guide improvement actions for German dealers.● Initiated and managed electric vehicle (EV) business transformation projects, developing innovative service concepts.Notable Achievements◎ Strategically defined and assessed plans, aligning 8 KPIs to exceed 2020's corporate goals.◎ Pioneered EV business transformation projects and led critical initiatives: including a digital webshop setup, hailstorm damage repairs, and a KONA EV battery recall.◎ Successfully led automated inventory system across 127 of 487 dealers integrating 3 Dealer Management Systems.◎ Successfully managed two corporate audits, improving internal risk control and business excellence across 65 checkpoints.◎ Launched a CRM concept (incl. performance evaluation) and an exclusive subscription program exclusive for EV customers. Show less

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  LG Electronics Vehicle component Solutions

  Apr 2022 - now

  Main Responsibilities● Implementing a data-driven performance management roadmap, establishing a robust communication structure for effective management.● Leading administrative projects focused on operational efficiency improvement, capability enhancement, and process standardization.Notable Achievements◎ Coordinated daily, weekly, and monthly operations to achieve a Planed turnover in 2023, and guiding KPI performance improvements.◎ Implemented a monthly sales estimation process and an inventory optimization concept, enhancing inventory and operational efficiency.◎ Led an office relocation, advancing operational efficiency and employee motivation. Show less

  • Team Leader Accounts Receivable & Credit

    Oct 2024 - now

  • Planning manager

    Apr 2022 - Oct 2024