Dan Brown

Experience

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  Erythana Ventures Corporation

  Jan 2001 - Jan 2005

  Senior Business Analyst & Consultant

  • Responsible for business analysis, management consulting and corporate finance assignments including strategic planning, requirements gathering, feasibility assessments and the implementation of business solutions and strategies for both public and private ventures. Actions led to successful multimillion dollar financings of client companies. Additional details and a summary of all consulting assignments available upon request.• Conducted transactional advisory work and M&A activities including identifying and developing new business opportunities, writing business plans, financial modeling, strategic planning, and quantitative analyses. Work resulted in a promotion to the position of Senior Business Analyst & Consultant. Meno dettagli

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  ICBC (Insurance Corporation of British Columbia)

  Jan 2005 - Jan 2007

  Senior Business Analyst

  • Acted as business lead on the Customer Service Transition project to restructure the Claims division, expanded the role of Centralized Claim Services, implemented the CS Desktop call centre solution, and reduced ongoing annual operating expenses by $800,000.• Organized and led facilitation sessions with the business, elicited and documented business requirements, developed the vendor evaluation process, and led the Quality Call Monitoring project team in selecting and contracting a vendor-based technology solution, resulting in improved call centre management and training capabilities.• Analyzed, documented, reengineered, and implemented over 50 separate business process improvements generating over $400,000 in recurring annual cost savings across multiple departments within the Customer Service division. Meno dettagli

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  Dan Brown Consulting

  Jan 2008 - Jan 2013

  Consultant & Founder

  • Acted as senior business analyst to document business processes and requirements for the implementation of Microsoft Dynamics CRM for the Legal Services Society of BC. Work included solution design, implementing process improvements and creating documentation to configure the CRM implementation. Partnered with Microsoft Consulting Services to configure the platform offshore using Microsoft resources in India.• Acted as senior business analyst to document requirements to support the implementation of a $5.2M, 5-year technology modernization plan for WorkSafeBC. Work included facilitation of application design sessions, strategic planning, agile prototype development, and change management. These efforts resulted in upgraded systems on a modernized platform, leading to increased work capacity and quality, a reduction of errors, increased efficiency and legacy system replacement.• Acted as senior business analyst to document business requirements for the enterprise-level implementation of the IBM Cognos TM1 planning, budgeting, and forecasting solution for Ritchie Bros. Auctioneers, a publicly listed $2.7 billion company. Activities resulted in the replacement of a custom built legacy system with the new platform.• Acted as a strategic business analyst on the ICBC transformation program and legacy system replacement project to procure an insurance rating engine. Activities included market research, documentation of business requirements, development of an EOI and RFP, evaluation of vendor responses, and vendor contract negotiations including the development of statements of work (SOWs) and service level agreements (SLAs). New system implemented on time and on budget.• Coordinated the development and implementation of balanced scorecards for the 2,800+ person Claims division of ICBC. Project was successfully implemented, on budget and ahead of schedule, enabling the company to begin using quantitative metrics (KPIs) to better manage employee performance plans. Meno dettagli

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  Bureau Veritas SA (Global Headquarters)

  Jan 2008 - Jan 2008

  Business Analyst/Financial Analyst

  • Prepared business and financial analyses for the global purchasing and procurement department, provided strategic advice to the treasury regarding a bond issuance for institutional investors, compiled quarterly reports for the head of investor relations and developed executive level presentations, all entirely in French, for the CEO and CFO of this European-based, $3.5 billion global multinational, with 39,000 employees in 140 countries.• Performed key elements of an internal financial audit in Abidjan, Côte d’Ivoire, the financial back office for all African operations of Bureau Veritas, analyzed current back-end financial systems, and evaluated vendor solutions for replacing enterprise level legacy ERP systems in order to increase overall IT flexibility and accommodate evolving business requirements. Meno dettagli

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  QornTech Ventures Inc.

  Jan 2014 - now

  Consultant & Founder

  • Acted as Project Manager for the Provincial Health Services Authority (PHSA) for the Pharmacy Supply Chain within the Clinical & Systems Transformation (CST) program. CST is a billion dollar transformation program to digitize health care delivery systems and processes. Responsible for managing 8 direct reports tasked with designing an integrated supply chain system supporting efficient pharmacy management.• Acted as Project Manager for the City of Burnaby to craft an implementation strategy for a new municipal management system. Responsible for providing strategic advice to the Program Manager regarding a communication strategy, change management, and for developing a presentation for the CFO & CIO.• Acted as Sr. business analyst for LGM Financial Services on a 2-year, in-house $11.0M+ custom ERP development project to replace the legacy ERP. Responsible for business and system requirements, solution design, functional testing, data reconciliation, go live & post-implementation support, and coordinating efforts between internal and external stakeholders to resolve issues.• Acted as Sr. business analyst for the Legal Services Society of BC for the 3-year $6.0M Justice Innovation and Transformation Initiatives program. Documented business requirements and created business processes to enable the launch of 5 separate pilot projects for the organization. Responsible for solution architecture, business process development, design and development of SharePoint web applications, change management, and system integration requirements with Dynamics CRM.• Acted as Sr. business analyst to document requirements and technical specifications for a data visualization platform (SAP Xcelsius) for the Customer Service division of FortisBC. Work included documenting requirements, front-end design, data modelling and testing. Efforts resulted in the implementation of a scalable data visualization platform allowing FortisBC to develop actionable insights from existing data. Meno dettagli