Nilim Kumar N.

Experience

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  Intern at Indian oil corporation limited

  May 2014 - Jun 2014

  Marketing Internship

  Market research on branding strategies of Indian oil vis a vis other OMC'S in Kolkata region

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  Prospecta Software

  Dec 2014 - Dec 2015

  Associate Consultant-Business Analyst

  Responsible for implementation of Master Data Management (MDM) module & customer engagements in manufacturing domain. The broad responsibilities include:• Worked with business users to define product feature requests, business requirement specifications, and change requests; documented requirements and transformed them into functional and technical requirement specifications; modeled business process flows using UML, activity and sequence diagrams. • Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues. • Managing schedules while working with multiple teams.• Documenting artifacts including, Functional Specifications, and the Use Case Specifications.• Articulated business requirements from user interviews, and workshops and then converted requirements into technical specifications for developers. • Working with other team members in reviewing requirements via the use of Use Case Diagrams and Activity Diagrams.• Conducted Daily Defect status and Progress meeting reports with QA team; carried out defect tracking using Clear Quest for identifying and documenting all issues, functionality gaps and new functionality needs. • Involved in monitoring process flows and created Business Process Verification Plans, conducted and wrote user test check list manual for UAT Phase. • Conducted several system walkthrough sessions with client prior to UAT sessions Show less

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  Webkul

  Dec 2015 - Sept 2016

  ERP Associate Consultant

  Responsible for implementation of Odoo Modules (Open ERP) & customer engagements in ecommerce domain. The broad responsibilities include:• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams.• Documented various documents including the Business Requirements Document and the Use Case Specification Documents.• Identified all use case components including basic, alternate and exception flows.• Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.• Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity Diagrams using MS Visio.• Gathering business requirements and converting them into functional requirement specifications and user requirement specifications. • Prepared Business Process Models, which included modeling of all activities of the business from conceptual to procedural level.• Participated in Change control meetings recommending appropriate action after analysis of changing requirements. • Conducted multiple interviews to clarify requirements in order to identify use cases and document UC Specifications.• Assisted QA team by Reviewing test cases and clarifying requirements to ensure complete coverage of requirements.• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.• Provided project manager with regular status updates assisting the overall project management initiative Show less

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  CRMNEXT

  Oct 2016 - Apr 2019

  Business Analyst

  Responsible for implementation of CRM Products & Solutions & customer engagements in Banking & Finance (BFSI) domain. The broad responsibilities include:• Interfaced with stake holders and facilitated communication between client and technical team. • Involved in gathering business requirements from clients and documenting them in to Business Requirement Document(BRD)• Involved in Feasibility and Risk Analysis to identify the business critical and high-risk areas of the application.• Worked as a liaison between business users and technical team to submit requirements and changes, clarify questions and issues.• Extensively experienced for organizing and documenting requirements, preparing use cases, writing business documents • Developed data flow diagrams, illustrating the flow of data from the Legacy systems into the Application, along with checkpoints for testing / verification.• Prepared use case documents and utilized MS Visio to create UML diagrams including use case, activity diagrams to extract business process flows and workflows, thereby assisting development and quality assurance teams in understanding the requirements.• Worked on a team environment to finalize use cases to develop functional and detail design specifications of the application.• Participated in JAD sessions for requirement, feasibility and risk analysis with various stakeholders, including designers, developers, QA and management to identify critical and high risk areas of the application.• Collaborated with the QA team in reviewing and validating test plans and test cases, ensuring that the final application catered to the user requirements.• Developed a user acceptance test plan and test case scenarios to guide a select group of key end-users in testing the user interface and functionality of the application.• Performed requirement walkthroughs with the Dev. and QA team• Worked extensively with MS office suite for preparing status reports. Show less

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  Accenture

  May 2019 - now

  1. Participated as a business analyst in the implementation and support of the CRM Tool and CRMNext.2. Enabling dialogue between the SDLC team and stakeholders. obtaining customer business requirements and recording them in a business requirement document (BRD)3. Participated in feasibility and risk analysis to pinpoint the application's high-risk and business-critical regions. extensive experience in use cases, business documents, and requirement organisation and documentation.5. Created business and data flow diagrams that show how data moves between systems and apps and provide checkpoints for testing and verification. Analyze use cases in a collaborative setting to create useful and precise design specifications for the application. facilitating meetings with various stakeholders for feasibility and risk analysis6. Worked with the QA team to make sure the finished application satisfied user needs. guiding clients and other stakeholders through demonstrations of the proposed solution.7. Holding user acceptability walkthroughs or training sessions with a small number of important end users to assist in testing the application's user interface and functionality.8. Walking the development and quality assurance teams through requirements9. Projects aimed at transforming data management and reporting (inventories, metadata, lineage, data quality, etc.)10. To comprehend and put into practise data governance principles (such as datasets, data models, inventories, controls, and data quality), as well as to promote the adoption of standards and policies11. Participating in collaborative efforts with data producers and consumers to manage dataset metadata and data validations to satisfy consumer data quality needs12.Collaborating with technology teams to incorporate architecture and design changes Show less

  • Business Analyst Team Lead

    May 2021 - now

  • Senior Business Analyst

    May 2019 - May 2021