Jen Cruz

Experience

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  Pri-Med Care

  Jan 2002 - May 2004

  Medical Assistant

  • Answered telephone, screens callers, relays messages, and greet visitors.• Scheduling patient appointment.• Handled and read incoming mail, composes and types routine correspondence.• Help new patients in filing up forms and related paperwork

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  Miss lingerie

  Sept 2003 - Mar 2007

  General Manager

  •Managed store opening and closure.•Maintain stock shelf and racks.•Cashier and bank run.

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  Windsor Gardens Senior Living

  Jan 2004 - Jun 2004

  Certified Nursing Assistant

  •Conducted general lab test.•Maintain/sanitized medical supplies and instruments.•Assited residents/patients with personal maintenance.•Administered prescribed oral medication.•Recorded and monitored patients pulse, temperature and respiration.

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  Vigo Check Cashing Corp

  Apr 2005 - Sept 2006

  Teller

  Accurately process financial transactions including transfers and check cashing.Greeting in professional manner, and provide prompt, efficient, and accurate service in processing transactions and assisting customers.

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  Essex County College

  Jul 2005 - Jul 2006

  Work Study Student

  •Assited the secretary in general office task.•Maintain and organized student files.•Assited with data entry, in/outgoing calls and emails.

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  United Merchant Services, Inc.

  Apr 2007 - now

  •Data entry and review of Merchant accounts: application, forms, and documents such as license, AOI, Tin, Ofac, Match, business credit report & personal credit history, from a business point of view.•Maintain and organized Merchant's files, with required documents.• I have the right to approve or decline accounts based on credit, documents received, and/or requests for additional documents.• I contact agents by email or phone and give advice on accounts submitted. I file, upload, and deal with sensitive documentation. Make and answer calls, compose and respond to emails, faxes, relay messages, greet visitors, handle incoming and outgoing mail, in charge of supply orders for my department. Also, help agents with forms and related paperwork. Contact merchants for fraud alerts and search them on different databases.• Approve equipment and coordinate with other departments for equipment download and shipment.•Process Flex gift, ATM, Split funding, and apply for check services through a third party.•Assist with pricing changes and updates.•Crosscheck Data in several platforms: TSYS_Cbos, GP_Mas, and FD_Access one.• Assist the Manager and Operation Director with day-to-day tasks, overseeing employees, training new and current members, and making sure tasks are being completed and the department is running smoothly. Show less

  • Sr. Application Processor /Manager

    Mar 2020 - now

  • Underwriting / Application processor /Assistant Manager

    Apr 2007 - now