
Arrow Williams
Sales Associate and Cashier

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About me
Coordinator & HR Management Student | Skilled in Recruitment, Training & Employee Engagement | Merging Strategic Problem-Solving with Emotional Intelligence | Bilingual | Passionate about DEI
Education

Toronto Metropolitan University
2020 - 2022Certificate Publishing
Dawson College
2013 - 2015DEC PSYCHOLOGY Dean's List
Concordia University
2017 - 2019Bachelor's degree English Literature With Distinction
Toronto Metropolitan University
2017 - 2017Certificate Advanced Make-Up Artistry and Special Effects
George Brown College
2024 - 2025Human Resource Management Post-Grad Certificate Human Resources Management and Services
Experience

Pragaï
Jun 2013 - Feb 2020Sales Associate and CashierSales of Products, Aided in the Selection of Products for Upcoming Seasons, Inventory, Operated the Cash

Centauri Summer Arts Camp
Jun 2016 - Sept 2019Camp CounselorTook care of Children, Planned and ran activities for 100+ people, Worked closely with a team of Staff, Aided professionals in running Film and Writing Programs

Comedy for Communities
Jan 2020 - Oct 2020ProofreaderCopyediting website, product details, and social media posts; checking for proper grammar and syntax as well as stylistic editing in relation to tone and audience.

Ruminari Live
Jun 2020 - Aug 2020Program DirectorPlanned and ran engaging but socially-distanced programs for teens aged 13–18 in Creative Writing and Makeup for Stage and Screen, Worked with each student to foster their own ideas and style while drawing inspiration from established canon

Indigo
Oct 2020 - Dec 2020Customer Experience Representative
Lakeside Academy
Apr 2021 - Jun 2021Integration AideAssisted in Math and Science classes between grades 7 and 10 by identifying the students that are struggling and helping them with extra attention, tutoring, or motivation. Taught literacy to students in the reach program one-on-one.

Novatic
Jun 2021 - Jun 2022Project Manager- Managed an online publishing project from contract signing to the end of the project. Engaged in effective client communications to ensure product quality and feedback integration. - Oversaw a team of 12 members responsible for the translation, editing, expert revision, and online publishing of 1000+ educational web pages, videos, and exercises.- Created and maintained style sheet throughout the entire project, ensuring the Chicago Manual of Style was consistently and properly used for mathematic and scientific terminology. Show less

Grey House Publishing Canada
Jun 2022 - Sept 2022Editorial Assistant Intern- Supported senior editors by providing editorial and administrative support and maintaining an up-to-date internal database. - Wrote biography entries for 250+ prominent Canadian academics by conducting research on the author and following a strict in-house style guide.

Novatic
Nov 2022 - May 2023Content Coordinator- Provided support to the IT and Sales teams by working with clients to better understand their needs. - Managed the company website, ensuring that contact information was up to date, and continually fact-checking all content.

Grey House Publishing Canada
May 2023 - Sept 2023Editorial Assistant- Ensured accuracy of publications by conducting fact-checking reviews within existing databases - Ensured consistency and top quality by reviewing more than 1000 pages of proofs for typos, omissions, and formatting inconsistencies within tight deadlines, following a strict in-house style guide

Legacy Fund for the Environment
Jun 2023 - Aug 2024Operations Coordinator- Drafted and delivered detailed reports, scheduled and coordinated meetings, maintained accurate records, and facilitated clear communication between the board and stakeholders. Ensured all administrative and logistic functions were completed on time, supporting decision-making and transparency- Secured funding to recruit three summer interns by applying for grants and fostering donor relationships. Developed job postings from KSAOs based on organizational needs, screened 50+ applicants, conducted interviews, and collaborated with the president to select qualified candidates. Quadrupled the organization’s paid workforce, enhancing operational capacity.Minimized productivity latency by developing an onboarding training program for new employees, encouraging and implementing goal-setting to encourage organizational commitment, supervising work and organized team-building activities to help improve team cohesion in a remote setting.- To improve inconsistent volunteer recruitment and engagement efforts, developed a volunteer recruitment and coordination strategy, including targeted outreach, structured training sessions, and regular check-ins. Grew volunteer count by 300%. - To streamline communication and administrative processes with the board of directors and committees, created and implemented a centralized system using Asana to integrate committee responsibilities, initiatives, and deadlines. Trained 10 directors and volunteers on the platform's functionality. Improved cross-team coordination, reducing task overlap and increasing project efficiency. Show less
Licenses & Certifications
- View certificate

Excel Essential Training (Microsoft 365)
LinkedInFeb 2025 - View certificate

Human Resources: Payroll
LinkedInMar 2025 
How To Design and Deliver Training Programs
LinkedIn- View certificate

Negotiation Foundations
LinkedInNov 2024 - View certificate

Occupational Safety and Health: Slips, Trips, and Falls
LinkedInDec 2024 
Working Together: The Code and the AODA
Ontario Human Rights Commission- View certificate

Talent Sourcing
LinkedInFeb 2025 - View certificate

The Data Science of Using People Analytics
LinkedInNov 2024 - View certificate

Administrative Human Resources
LinkedInNov 2024 
Project Management Foundations
LinkedIn
Languages
- enEnglish
- frFrench
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