Dayane Costa

Experience

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  GRU Airport - SP

  May 2012 - Dec 2013

  Bilingual Recepcionist

  - Provision of services for Infraero in Customer Service; Customer Service in Information Counter at Guarulhos International Airport (SP).

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  Gru Airport

  Jan 2014 - Feb 2015

  Operations Assistant

  - Customer service (brazilian and foreign passengers) at the information counter, at Guarulhos International Airport (SP);- Translation services;- Personal and telephone attendance at CAC - Customer Service Center.

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  Cummins

  Feb 2015 - Dec 2016

  CBS HR Benefits and OnBoarding Intern

  Benefits- Attending employees and giving information related to Benefits;- Responsible Benefits Closing (Health Care, Anual Allowance, Dental Care, Fuel Reimbursement, Expat, Director Allowance and DayCare Reimbursement) of all Cummins business units;- Monthly requests for Food Basket and Restaurant Ticket;- Launch, conference and cross charge of benefits invoices;- Monthly updates of inclusions, changes and exclusions of benefits in the Onesource (Oracle) system.Job rotation in Onboarding:- Responsible for all logistic activities of the onboarding: validation of schedules, alignment of schedules with the areas that participated in the actions and contact with the new hirings for orientation regarding the start of the company;- Frequent contact with the global team to share good practices and report indicators of satisfaction of new hirings;- Logistics Specialist certification, validated by the global team specialist, located in England. Show less

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  KPMG Brasil

  Apr 2017 - Oct 2017

  Human Resources Assistant

  - Responsible for the entire process of contracting the Trainee Programs;- Disclosure of vacancies and screening of resumes according to the profile aligned with the internal client and business needs;- Conduction of dynamics and analysis of candidates competencies;- Organization and participation in Attractiveness & Selection actions such as fairs, lectures, visits to Universities to promote the Trainee Programs;- Management of the entire selection process in the Vagas.com platform, dissemination of vacancies, screening, evaluation of test reports and creation of dynamic events and individual interviews. Show less

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  GPA

  Oct 2017 - Apr 2021

  Human Resources Analyst

  Training and Development - Corporate University- Responsible for demands of corporate areas, with development of training solutions for the administrative public: Managers, Coordinators, Analysts and Assistants;- Monitoring and analysis of training indicators, to monitor the effectiveness of applied solutions, as well as identify opportunities for improvement;- Mapping and hiring external consultancies for technical, behavioral and online training, content courses for the digital platform of the Corporate University (lms);- Responsible for the Onboarding of new hirings of the Corporation, Program for Women’s Leadership Development and Development Day, with monthly training actions for employees, and support in digital platform of the Corporate University, with the creation of events and channels with exclusive online content for the programs;- Management of the biggest event in the area, the Development Week, responsible for planning the schedule of actions, hiring and briefings with consultancies and speakers and whole internal communication;- Creation of scripts and recording videos as microlearnings for the digital platform of the Corporate University;- Development and validation of internal and external content for corporate areas.HR Generalist - Business Partner Structure;- Responsible for the attending employees of the GPA Malls structure, in direct contact with the leadership, to solve doubts and information related to People Management;- Monitoring HR indicators to identify opportunities for improvement;- Responsible for assisting managers in questions or information about the ADP and Success Factors (Performance Assessment) systems;- Interface with specialist areas and participation in Onboarding, Offboaring and Engagement Projects. Show less

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  Itaú Unibanco

  Apr 2021 - now

  Human Resources Analyst

  Treinamento e Desenvolvimento – Produtos Digitais- Construção de soluções de aprendizagem para os times e lideranças de produtos digitais,Treinamento e Desenvolvimento – Tecnologia, Payments, Operações e Atendimento- Propostas de soluções de aprendizagem que apoiem a transformação digital do banco, disseminando a importância do lifelong learning e cultura de aprendizagem nas áreas- Criação e curadoria de planos e trilhas de aprendizagem na plataforma degreed- Gestão de orçamento (Cursos externos e certificações)- Governança das plataformas de aprendizagem externas (Alura, Interskill, Coursera e Udemy) para o time de tech- Atuação no Programa de Desenvolvimento da Liderança, com o objetivo de desenvolver skills alinhadas a transformação digital- Responsável pelas ações de desenvolvimento do diversi_tech (ações de diversidade em tecnologia) Programa de Mentoring, Programa de Desenvolvimento de Carreira e Ações de letramento com foco nos pilares: gênero, raça, lgbt+, pessoa com deficiência e idade Show less