
Joao Lopes
TAC Specialist on Digital Telephonic switches

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About me
Project Manager - Digital Services | @CAPGEMINI Engineering Portugal
Education

Instituto Superior Técnico
2009 - 2010MSC Thesis Telecomunications, Computers, EconomyActivities and Societies: Master Thesis in Radio Resource Management in HSDPA technology, focusing on voice and data services prioritisations on service access. Finalization of the MSc Thesis in October 2010 with the final classification of 16.

Universidade Católica Portuguesa
2015 - 2015Pos-Graduation PAGAP - Advanced management and Project Program Evaluation conclusion in November 2015; Passed with distinctionThis program gave an important view of the main topics and phases of a project management, giving focus, not just to the financial part (project finance) but also having in mind several other issues: risk management, team coordination and leadership, taking into account different methodologies (WBS, Agile, etc.) to drive a project to reach all of its main objectives and added values.
Experience

Siemens Portugal
Sept 1998 - May 2001TAC Specialist on Digital Telephonic switchesTAC specialist on digital telephonic exchanges and planner on telephonic swithing networks.

Alcatel Portugal
Jun 2001 - Jan 2005Radio Senior EngineerRadio network planner and optimizer engineer, participating in several national and international projects, focused on network improvements and a better Quality of Service for 2G/3G networks, in its different type of services.

Cyient
Mar 2005 - Dec 2009Radio Access Network Engineer, working on mobile networks, planning and optimization, for different customers in national and international (Europe and Asia) projects.
Radio Access Network Engineer @TMN
Oct 2006 - Dec 2009Senior RAN consultant
Feb 2005 - Dec 2009Radio P&O @ UNITEL (Ericsson vendor)
Mar 2005 - Jul 2005

Nokia
Dec 2009 - Apr 2011Working on Global Mobile Services (GS MS), Service Delivery Center (SDC) and NPO in NSN Alfragide:-Integration of a task force in coordination with NSN India, working for TMO USA, dealing with some network problems after a release udpate; work mainly focused in KPI monitoring and reporting. -Participation on swap 2G for SFR French operator since October 2010 till now: KPIs mapping, follow up and reporting for voice and data services in 2G. Participation in transmission tasks like BTS links re-host and Abis planning.- Project Orange Spain, drive tests analysis and network optimisation from March 2010 till October 2010; Optimization proposals, in High Speed Trains (TGV) in lines Madrid-Barcelona, Madrid-Sevilha, Córdoba-Málaga and Madrid-Valladolid. Multivendor project in 2G/3G parameter optimization for vendors: Ericsson (2G/3G), Siemens(2G), Nokia (3G) and Huawei (2G/3G).- Project Orange UK in Birmingham, working on CM&P (Configuration and Perfomance Management) department, since December 2009 until March 2010, mainly on KPIs monitoring and daily audits follow up. Show less
Sénior RAN Engineering
Dec 2009 - Apr 2011Radio Access Network Engineer
Dec 2009 - Apr 2011

Ericsson
May 2011 - Jul 2013Senior RAN ConsultantIntegrating Radio Networking Optimization team, in a swap 2G/3G for Orange Spain (OSP). Responsible for KPI monitoring and improvement in the region of País Vasco (North of Spain), where I´m also handling the BSC/RNC main action points, to report whenever is needed to OSP. The optimization is being applied for voice and data services, involving different technologies like GSM/GPRS/EDGE (in 2G/2.5G) and UMTS/HSPA (in 3G/3.5G). Another purpose is the test and appliance of some new features that will work as an add value to get a better and transversal network quality, for all services involved. The dynamism of this job, created some extensions to the initial scope of work; it now includes several network design responsibilities and also new tasks in the areas of network supervision and monitoring. Show less

Altran
Oct 2013 - Jun 2019Team leader at Bouygues Telecom operator (on a near shore project perspective). Team management and radio KPIs improvement and feature analysis. Vendors included in the project are Ericsson and Huawei (2G/3G/4G). The project is being developed in a work package mode and is focused in several areas (2G swaps, 3G QoS Support, new RBS configurations, QoS monitoring and alerters). LTE planning and KPI (counters). Frequency planning (including REFARMING 3G & 4G) are being evaluated in terms of final network performance impact. Show less
Team Leader & Team Manager
May 2017 - Jun 2019Project Manager
Nov 2015 - Apr 2017Senior Consultant
Oct 2013 - Oct 2015

Altran
Aug 2019 - Oct 2021Team ManagerStarting a new role as a Domain Technical Manager for a nordic operator, involving three countries, where it was setup a PALO ALTO/Firewall team, to fulfill the different project demands, from a security point of view. It was started a project model to have the team able to support the different tasks, related with all the security subjects, within an E2E perspective.

Capgemini Engineering
Nov 2021 - nowProject management for AXA Partners insurance client, working in an IT Operations and DevOps scope, (transfer to Portugal finalized), to be closely worked with CAPGEMINI India.
Project Manager, Digital Services
Nov 2021 - nowProject Delivery Manager
Nov 2021 - now
Licenses & Certifications

Connected Managers Program
Capgemini EngineeringDec 2022- View certificate

Certified Agile Leadership (IPMA Level D)
APOGEP - Associação Portuguesa de Gestão de ProjetosDec 2023 
PAGAP - Programa Avançado Gestão e Avaliação de Projetos
Universidade Católica PortuguesaMar 2015
Languages
- enEnglish
- frFrench
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