Kelly Bennett

Experience

• 

  Cerner Corporation

  Jun 2015 - Dec 2015

  Healthcare Consultant

  As a Healthcare consultant, I am responsible for implementing and delivering the Pharmnet Solution to the client. My achievements include ▪ Configured Pharmnet Solution in pilot sites. ▪ Delivered client presentations for system configuration. ▪ Provided consulting support. ▪ Acted as Solution Architect when required. ▪ Monitored and solved issues through system configuration. ▪ Collaborated with the client MARS team. ▪ Participated in continuous learning and adhered to corporate policies and procedures. Show less

• 

  TriCare Aged Care and Retirement Living

  Oct 2016 - Apr 2019

  In my role as a Project officer – clinical support to provide support to the project team for the delivery of the EMR system. My key achievements in this role included: ▪ Implemented the eCase core module (EMR) and medication management system. ▪ Delivered educational sessions on systems. ▪ Participated in onsite meetings with clientele. ▪ Reinforced system setup and configuration. ▪ Conducted onsite training and support. ▪ Performed data import and data transformation. ▪ Solved recurring issues. ▪ Implemented features and provided technical expertise. ▪ Undertook site-specific functions. ▪ Provided regular feedback to project sponsors. ▪ Supported post-implementation rollout. ▪ Assisted in the implementation of an internet security system. Show less

  • Project Officer - Royal Commission

    Nov 2018 - Apr 2019

  • Project Officer - Clinical Support and Training

    Oct 2016 - Nov 2018
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  Southern Cross Care Queensland

  Apr 2019 - May 2020

  Subject Matter Expert - Care Management System

  In my role as the SME for the eCase core module (EMR) and medication management system to provide subject matter expertise for the clinical system and ensure these align with the requirement of the standards. My key achievements in this role included: ▪ Established strong relationships with key stakeholders. ▪ Provided clinical subject matter guidance. ▪ Applied modelling and analytical tools within eCase ▪ Led process change and implementation programs to ensure successful site integrations ▪ Collaborated with project planning analysts and business stakeholders. ▪ Diagnosed opportunities for improvement. ▪ Contributed to the preparation of proposals for new systems and operational changes. ▪ Successfully upgraded the existing EMR system for the services and streamlined processes Show less

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  Mercy Community

  May 2020 - Aug 2021

  As a Senior Quality Advisor, I am responsible for overseeing governance, risk, compliance, and innovation across the aged care services. My key achievements in this role include: ▪ Establishing relationships with senior management and developing annual assurance schedules. ▪ Provided advice on quality and risk management strategies. ▪ Maintaining the Quality Management System and recommending improvements. ▪ Preparing service areas for accreditation. ▪ Conducting audits in line with the internal audit program. ▪ Monitoring compliance with legislation, standards, and government policies. ▪ Developing and implementing audit and quality assurance systems to ensure Management can effectively monitor and continuously improve service delivery and exceed relevant Standards. ▪ Provided support and advice to ensure new and existing program/service activities are underpinned by robust policy and procedural documentation. Show less As a System Integration Coordinator, my responsibilities were to ensure effective clinical governance, risk, and compliance for the service. My key achievements in this role included: ▪ Oversee the coordination and training of the eCase core module (EMR) and medication management system. ▪ Successful integration of external system to the eCase core module ▪ Created the test cycles and test scripts ▪ Monitored, maintained, and reviewed program information. ▪ Developed and maintained business partnerships with stakeholders. ▪ Reported to the Director of Aged Care Services on risks, issues, and changes. ▪ Monitored industry regulatory changes. ▪ Prepared for accreditation and coordinated internal audit programs. ▪ Provided clinical leadership and staff support. ▪ Identified compliance and quality gaps, developed strategies, and created standardised processes. ▪ Revised policies and procedures for compliance. ▪ Created an education framework and delivered clinical education and training programs. Show less

  • Senior Quality Advisor

    Aug 2020 - Aug 2021

  • System Integration Coordinator (Compliance)

    May 2020 - Aug 2020
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  Blue Care

  Aug 2021 - Nov 2023

  As a Quality, Compliance, and Innovation Partner, I am responsible for overseeing governance, risk, compliance, and innovation across the Southeast Queensland region. My key achievements in this role include: ▪ Developed and implemented an effective regional governance and quality framework. ▪ Development of additional standards, guidelines, and workflows to provide achievable regulatory compliance. ▪ Led process improvement initiatives to drive operational excellence and continuous improvement. ▪ Managed, monitored, and reported on quality and safety KPIs, providing high-level support/partnering with the General Manager, Operational Manager and Service Managers to achieve the standards ▪ Ensured services met quality care standards, including those of the Aged Care Quality and Safety Commissioner and National Disability Insurance Scheme standards ▪ Built the capability of the Regional Leadership Team to meet legislative, contractual, and compliance standards. ▪ Implemented risk management strategies, resulting in an 80% reduction in identified risks. ▪ Established effective networks and partnering relationships with key stakeholders ▪ Take responsibility for key management decisions to ensure the effective operation of the Residential Services ▪ Fosted a values-driven, safe employment environment that attracts, engages and retains skilled employees and volunteers Show less In my role as a Quality Officer, I played a crucial part in maintaining high-quality care standards within residential aged care facilities. Key responsibilities and achievements include: ▪ Led process improvement and risk mitigation efforts at two main facility sites. ▪ Ensured compliance and risk mitigation against regulatory quality care standards, including those of the Aged Care Quality and Safety Commission. ▪ Managed site-specific quality non-compliance and developed continuous improvement processes. ▪ Maintained the auditing cycle, action plans, and recommendations. ▪ Assisted with incident reporting oversight, investigations, and complaint resolution. ▪ Provided support for Riskman Incidents and improvements. ▪ Conducted staff education on the Quality & Safety Framework. ▪ Contributed to organization-wide committees and research activities. ▪ Fostered a values-driven, safe employment environment. Show less

  • Quality, Compliance & Innovation Partner

    May 2022 - Nov 2023

  • Quality Compliance Officer

    Aug 2021 - Jun 2022
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  I3D.net

  Dec 2023 - now

  Information Security Officer

  I am responsible for overseeing information security, cybersecurity and IT risk management programs based on industry-accepted information security and risk management frameworks, such as ISO 27001. My key responsibilities include:- Formulate and implement robust security and privacy policies in compliance with regulations.-Review, maintain, and ensure ongoing compliance with certifications, including ISO 27001 and NEN 7510.-Proactively identify and mitigate IT risks, responding to third-party auditors and examiners.-Guide staff through audits, facilitate responses, and ensure overall IT compliance.-Recommended strategic processes to enhance project results, quality, risk optimization, and compliance.-Conduct programs to educate employees on information security management and compliance.-Collaborate with teams on security incidents and investigations-Lead continuous improvement efforts, staying updated on evolving threats and best practices.-Engage with colleagues and stakeholders to promote a cohesive understanding of security practices.-Monitor and evaluate security performance, demonstrating a commitment to high standards. Show less