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Mustaque Attar

Mustaque Attar

SERVICE MANAGER-CUSTOMER SUPPORT

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location of Mustaque AttarPune, Maharashtra, India

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  • Timeline

  • About me

    GENERAL MANAGER SERVICE-CUSTOMER SUPPORT at SEHGAL WHEELS(P)LTD.,PUNE(TML DEALERSHIP)

  • Education

    • MAIN RAJARAM HIGHSCHOOL,KOLHAPUR

      1983 - 1993
      High School ITI WITH NCTVT(MECH.MOTOR VEHICLE)& AVTS & ADVANCED DIPLOMA IN COMPUTER HARDWARE & LAN FIRST

      Activities and Societies: WORKING FOR CUSTOMER SUPPORT( SERVICE DEPTT.FOR TATA MOTORS CVBU) & EXCELLENT CUSTOMER HANDLING SKILL & PROBLEM SOLVING SKILL .

    • RAJARAM HIGHSCHOOL & JR.COLLEGE

      1983 - 1993
      HSC SCIENCE WITH TECH.& ITI WITH NCTVT(MECH.MOTOR VEHICLE TRADE)& AVTS & ADVANCED DIPLOMA IN COMPUTE Automobile/Automotive Mechanics Technology/Technician FIRST

      Activities and Societies: - 1.BEST WORKS MANAGER AWARD RECEIVED FROM TATA MOTORS(CVBU)FOR SPRING BACK PROJECT-207DI IN MAY 2010.2.WORKING AS MANAGEMENT REPRESENTATIVE(M.R.)IN ISO 9001-2008 COMPANY.3.ACHIEVED C.S.I.SCORE 120 OUT OF 134.(I.E.CUSTOMER SATISFACTION INDEX).

  • Experience

    • SEHGAL WHEELS(P)LTD.,PUNE(TML DEALERSHIP)

      Jun 2007 - now
      SERVICE MANAGER-CUSTOMER SUPPORT

      TO IMPROVE PROFITABILITY OF WORKSHOP,TO IMPROVE CUSTOMER SATISFACTION INDEX(CEI),WORKSHOP ADMINISTRATION

    • SEHGAL WHEELS(P)LTD.(TML COMMERCIAL VEHICLES DEALERSHIP),PUNE

      Jun 2007 - Nov 2014
      SERVICE MANAGER-CUSTOMER SUPPORT

      ENHANCING CUSTOMER SATISFACTION,WORKSHOP & WARRANTY ADMINISTRATION,ENSURING PROFITABILITY OF COMPANY,FAMILIAR WITH CRM-DMS(SIEBEL)SYSTEM,FAMILIAR WITH TML SERVICE PROCESS.

    • SEHGAL WHEELS PVT.LTD.

      Jul 2007 - now
      General Services Manager

    • SEHGAL WHEELS(P)LTD.-TATA MOTORS COMMERCIAL VEHICLE DEALERSHIP

      Jul 2007 - Dec 2014
      TML DEALER SERVICE MANAGER-CUSTOMER SUPPORT

      GENERAL MANAGER-SERVICE AT SEHGAL WHEELS PVT.LTD.(COMMERCIAL VEHICLE DEALERSHIP FOR TATA MOTORS LTD.)

    • WORKING IN SEHGAL WHEELS PVT.LTD.(DEALERSHIP FOR TATA MOTORS LTD.AS GENERAL MANAGER-SERVICE

      Aug 2016 - now
      GENERAL MANAGER-SERVICE

    • Bafna Automotive - India

      Aug 2017 - now
      General Manager Customer Service

  • Licenses & Certifications

    • ADVANCED VOCATIONAL TRAINING SYSTEM(AVTS)

      BTRI,KOLHAPUR