MB Beckman

Experience

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  Barnes & Noble

  Aug 2006 - Dec 2008

  Bookseller

  • Cashiering• Customer service• Sorting• Shelving• Zone maintenance

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  City of Crystal

  Jul 2008 - Aug 2009

  Lead Playgrounds Leader

  • Supervise and organize activities for children ages 4-12• Extensive work in planning daily schedules• Supervise 2 staff at daily programming

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  University of St. Thomas Center for Writing

  Sept 2008 - May 2011

  Peer Consultant

  • Meet with peers to guide and assist in the writing process• Front desk responsibilities• Database entry and upkeep

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  Self-Employed

  Jan 2010 - now

  Freelance Editor

  Work with content producers to improve mission and readability, specializing in web content and short fiction• Copy Editing/Line Editing• Developmental Editing

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  Koslowski Chiropractic, Inc.

  Jun 2010 - Dec 2010

  Receptionist

  • Answer phones• Greet clients• Schedule appointments• Type• Copy• File• Manage HIPAA-sensitive patient files• Keep patient flow moving• Light housekeeping

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  CaptionMax

  Sept 2011 - Jul 2013

  Caption Editor

  • Transcribe audio content of television programs• Break transcriptions into captions• Time captions to audio• Review caption files for style and accuracy• Work with transcripts requiring careful editing to match house style• Caption television in Spanish

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  People Incorporated Mental Health Services

  Jun 2013 - Dec 2016

  • Supervise the work of administrative staff to ensure adherence to quality standards, deadlines, and proper procedures, providing coaching when errors are discovered• Train and instruct employees in job duties and company policies, providing and arranging training as needed• Develop, implement, and maintain policies, procedures, and service standards• Gather facts, analyze findings, reach logical conclusions, and recommend solutions on confidential/highly sensitive projects• Attract, hire, and retain high-quality staff, providing training, assessing strengths and development needs, and providing timely and specific feedback and coaching• Establish proper authority relationships among members of the work group and create a congenial work environment• Manage supply inventory and ordering for the division• Coordinate with Finance to manage accounts payable for the division• Manage credit card allocation and receipt filing for the division• Engage in self-motivated strategy and problem solving in all areas of office management Show less Assist the Division Director of Clinical and Training Services• Manage scheduling and maintenance of Outlook calendar• Compose documents• Take meeting minutes• Organize presentation materialsAssist the Training Manager• Administrate the Training email address• Prepare materials for trainings• Recordkeeping• Distribute certificates• Manage events in Eventbrite• Research avenues for growth of training initiatives• Interpret statutes and rules regarding continuing education units for various Minnesota governing boardsAssist People Incorporated internship program• Recordkeeping• Facilitate communication Show less People Incorporated's Huss Center for Recovery is a Rule 31 residential treatment facility for individuals recovering from co-occurring mental illness and chemical dependency.• Adhere to HIPAA guidelines• Answer phones• Sort mail and voicemail• Control building access• Direct visitor traffic• Interact with clients• Order inventory• Manage purchase orders• Check insurance eligibility for individuals seeking mental health care• Fax clients' discharge summaries to insurance providers, probation officers, and case managers• Assist staff with various projects Show less

  • Office Supervisor

    Sept 2014 - Dec 2016

  • Administrative Assistant III

    Jun 2014 - Sept 2014

  • Administrative Assistant II

    Feb 2014 - Jun 2014

  • Administrative Assistant I

    Jun 2013 - Feb 2014
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  Calabrio, Inc.

  Jan 2017 - Mar 2018

  Office Manager

  • Take inventory and order supplies for the office while monitoring budget • Coordinate building maintenance with housekeeping staff • Manage office keys, locker assignments, seating charts, and employee security badge processes • Place special orders as necessary (business cards, name plates, stationery, flowers, decorations, etc.) • Take ownership of all company catering orders and provide logistical support for companywide events • Coordinate and manage company communications through use of the office monitors, mass emails, and other avenues as applicable • Coordinate the use of company spaces (conference room scheduling, tracking requests from outside groups) • Administrate the corporate FedEx account • Reconcile and file receipts for corporate credit cards • Partner with all departments across the company to complete special projects and ensure optimal office operations• Communications Chair for Calabrio's Women in Technology group. Show less

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  Shwaders Lawn Care and Landscape LLC

  Apr 2018 - now

  Administrative Operations Manager

  • Create, organize, and maintain office operations and procedures with a focus on efficiency and thoroughness, engaging in self-motivated, business-oriented problem-solving and process improvement• Manage all administrative employees, monitoring performance and delegating tasks as appropriate• HR responsibilities include employee onboarding and termination procedures, managing time cards, payroll, maintaining all relevant employee documentation, workers' compensation claim processing, etc.• Create and maintain all policies, procedures, and forms (employee handbook, onboarding packet, equipment acquisition, etc.)• Accounts payable, accounts receivable, and statement reconciliation• Provide excellent customer service to residential and commercial customers via phone and email, communicating accurate information, accepting payments, and escalating any issues to the relevant division managers• Maintain a list of all company equipment, including registration, insurance, and repair information• Act as liaison with insurance and IT services• Create agendas and take minutes for monthly management meetings• Inventory and ordering of office supplies and uniforms• Administrate company websites and inboxes• Take ownership of Commercial billing accounts and recordkeeping Show less