Bryan Bullard

Experience

• 

  The Promotion Network

  Jan 2007 - now

  Information Technology Manager

  Telecom• Manage telecom systemConferencing• Managing Video / Audio / Web Conferencing systems and provide end user supportHardware• Build, Mange, and deploy laptops / desktops• Software Deployment• Hardware and software support• Inventory management of assets• Lease return / disposal of desktops / laptops / printers• Manage operating systems: Mac OS and Windows• Manage encryption (FileVault)Server / Storage• Manage and Deploy servers / storage equipment• Perform capacity planning, report on necessary resource expansion• Monitor and report on server / storage availability, performance, and resource utilization• Manage operating systems: Mac OS• Manage operating systems: WindowsData Backups• Manage / configure backup system• Perform / review backups• Manage backups of branch offices• Manage backup tapes including off-site storage vendor• Perform / confirm quarterly restore testsNetwork / Infrastructure• Deploy network / infrastructure equipment• Break / fix support• Perform capacity planning, report on necessary resource expansionAuditing and IT Governance• Contribute to DR/BCP plan developement• Contribute to IT Manuals developementUser Management• Manage Apple's Open Directory and Microsoft's Active Directory• Create / manage / remove domain user accounts• Create / manage / remove email accounts• Manage email distribution lists• Create / manage / remove SaaS user accounts (e.g. Box.com, LogMeIn, Sophos)• Manage access permissions to IT resources Help Desk• Provide Help desk Support• Manage Help desk Support Show less