Uyen Foster

Experience

• 

  Columbia Hospitality

  Jun 2009 - May 2010

  Conference Services Supervisor, Event Planning Manager, Club Coordinator

  - Managed and supervised the concierge team- Conducted 1:1 with each concierge team member- Assisted conference service teams with events- Planned all internal meetings- Worked as the liaison between clients and venue- Contributed to guest satisfaction scores by providing excellent service- Coordinated with multiple departments to execute events and meetings- Organized services for clients through outside vendors- Planned all member meetings- Facilitated all day to day activities at the World Trade Center Seattle- Recorded and processed member accounts. Show less

• 

  AXIA Financial

  May 2010 - Sept 2011

  Marketing Manager

  - Support all employees and multiple brands - Develop and implement strategic marketing plan to achieve long-term company objectives- Stay abreast of changes in the marketing environment and adjust plans accordingly- Create, implement and oversee communication programs that effectively describe and promote the company, including graphics, brochures, company fact sheets, promotional items, direct mail/e-mail, and company websites- Mine data from Client Relationship Management (CRM) system to achieve marketing goals- Manage and support multiple marketing platforms - Conduct assessments on marketing strategies and their effectiveness, and present findings to the Executive Team- Establish and maintain company advertising standards in accordance with State and Federal regulations- Develop and manage department budget- Plan and manage all aspects of company events, such as conferences and management retreats, in addition to performing Marketing Department presentations at said events- Establish and maintain business relationships, including contract negotiations with vendors - Manage written and oral communications to ensure the company’s philosophy and brand are reflected accurately- Supervise company’s philanthropy program, including voluntary contributions, event sponsorship and brand management- Develop and administer training on Marketing initiatives for all employees- Create and publish all Internet-based content, including company websites, blogs and social media-Prepare all press releases and distribute to appropriate media outlets- Act a the Company Administrator for CRM system- Manage Post-Close Marketing Program- Complete regular Accounting tasks - Manage all social media accounts- Assist with on and off-boarding employees Show less

• 

  Uyen Photography

  Apr 2011 - now

  Photographer
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  Columbia Hospitality

  Sept 2011 - Mar 2013

  Sales and Event Planning Manager

  - Establishes and maintains positive, professional relationships with clients through effective, timely and reliable communication. - Obtains necessary information to ensure efficient event planning and client satisfaction; including meeting setups, food and beverage specifications, AV requirements, transportation, billing, etc. - Provides information to operating departments in a timely manner. - Monitors and ensures client’s overall satisfaction throughout planning and execution of event. - Enhances sales efforts by not only selling wedding events but also selling social events, holiday events, encouraging repeat business, and upselling. - Develops and maintains favorable working relationships and open communication with all departments. - Communicates operational problems, assists with special projects, attends daily and weekly meetings. - Develop proficiency with Delphi, and Microsoft applications. - Seeks and develops new prospects, converts prospects to clients and ensures client satisfaction. - Maintains favorable relationships with existing clients. Generates referrals from existing client base. - Participates in community, professional organizations, representing and promoting the organization through community involvement. - Achieves or exceeds established revenue goals- Provides sales reports accurately and efficiently. - Negotiates contracts. - Assists other departments when necessary Show less

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  Strategic Value Group, LLC

  Mar 2013 - Mar 2019

  ADMINISTRATION/SCHEDULING/ORGANIZATIONSet up internal and external meetings, manage travel, professional staff continuing education, maintain and organize virtual network.MARKETING/DEVELOPMENT DUTIES Maintain Client Relations, Human Resource Administration with Outsourced HR Department, Practice Development/Operational Efficiency, Business Development/Marketing, Assistance with Development of Marketing MaterialsACCOUNTANT DUTIESFinancial Management – general ledger, monthly reconciled bank, payroll entry, etc., Project Billing and Collection of A/R, Process of A/P, Preparation of Report and management of state and local Taxes, Management and Processing of Time and Expense ReportsOFFICE MANAGER/OPERATIONS MANAGER DUTIESEngagement Management and Administration, Staff Management (Time), PTO Reporting, Monthly Management Reporting, KPI Reporting, Manage Business Contact Manager, Monitor and purchase supplies and resources, Assistance with IT issues, Coordinate Office Leases and Office Re-Location Show less

  • Senior Operations Consultant

    Jun 2018 - Mar 2019

  • Operations Manager

    Mar 2013 - May 2018
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  Chloe + Isabel Inc.

  Sept 2013 - Dec 2014

  Merchandiser
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  ValueVision, Inc.

  Dec 2013 - May 2018

  Operations Manager