
Syed Ahsin
Senior Associate

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About me
IT Change Manager @AXA XL | ITIL Intermediate Certified in IT Service Operations | Microsoft Azure Certified
Education

Rajiv Gandhi Prodyogiki Vishwavidyalaya
2008 - 2012Bachelor of Technology - BTech Electrical, Electronics and Communications Engineering
Experience

Wipro
Sept 2012 - Mar 2015Senior Associate
HCL Technologies
Mar 2015 - May 2016Senior System Engineer
XL Catlin
Sept 2016 - Jun 2022Senior Associate
Sept 2016 - Jun 2022Senior Associate
Sept 2016 - Jun 2022

AXA XL
Oct 2021 - now• Change Management Process: Developing and maintaining a comprehensive change management process that follows industry best practices. This includes defining change categories, change approval workflows, and change documentation requirements.• Change Request Evaluation: Reviewing and evaluating change requests to determine their impact on IT systems, infrastructure, and services. Assessing the risks, benefits, and potential disruptions associated with each change.• Change Planning: Collaborating with stakeholders, including IT teams, business units, and project managers, to plan and schedule changes. Developing implementation strategies, timelines, and resource allocation plans.• Change Coordination: Coordinating and facilitating change implementation activities, ensuring proper communication and collaboration among IT teams, stakeholders, and end-users. Identifying dependencies, potential conflicts, and managing the resolution of issues that arise during the change process.• Change Documentation: Maintaining accurate and up-to-date documentation related to change management activities, including change requests, change schedules, implementation plans, and post-implementation reviews. Ensuring compliance with internal policies, regulatory requirements, and audit standards.• Communication and Training: Communicating change-related information to stakeholders and end-users effectively. Providing guidance and training to IT teams and end-users on change management processes, policies, and procedures.• Change Advisory Board (CAB) Participation: Participating in Change Advisory Board meetings to present proposed changes, gather feedback, and obtain approvals. Working closely with the CAB to ensure appropriate governance and decision-making for change implementation. Show less
IT Change Manager
Jun 2023 - nowAssistant Manager
Oct 2021 - Jun 2023
Licenses & Certifications
- View certificate

Building Self-Confidence
LinkedInMay 2020 
ITIL Service Operation
AXELOS Global Best Practice
Microsoft Certified Azure Fundamentals
MicrosoftJan 2023
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