Syed Ahsin

Syed Ahsin

Senior Associate

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location of Syed AhsinGurgaon, Haryana, India

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  • Timeline

  • About me

    IT Change Manager @AXA XL | ITIL Intermediate Certified in IT Service Operations | Microsoft Azure Certified

  • Education

    • Rajiv Gandhi Prodyogiki Vishwavidyalaya

      2008 - 2012
      Bachelor of Technology - BTech Electrical, Electronics and Communications Engineering
  • Experience

    • Wipro

      Sept 2012 - Mar 2015
      Senior Associate
    • HCL Technologies

      Mar 2015 - May 2016
      Senior System Engineer
    • XL Catlin

      Sept 2016 - Jun 2022
      • Senior Associate

        Sept 2016 - Jun 2022
      • Senior Associate

        Sept 2016 - Jun 2022
    • AXA XL

      Oct 2021 - now

      • Change Management Process: Developing and maintaining a comprehensive change management process that follows industry best practices. This includes defining change categories, change approval workflows, and change documentation requirements.• Change Request Evaluation: Reviewing and evaluating change requests to determine their impact on IT systems, infrastructure, and services. Assessing the risks, benefits, and potential disruptions associated with each change.• Change Planning: Collaborating with stakeholders, including IT teams, business units, and project managers, to plan and schedule changes. Developing implementation strategies, timelines, and resource allocation plans.• Change Coordination: Coordinating and facilitating change implementation activities, ensuring proper communication and collaboration among IT teams, stakeholders, and end-users. Identifying dependencies, potential conflicts, and managing the resolution of issues that arise during the change process.• Change Documentation: Maintaining accurate and up-to-date documentation related to change management activities, including change requests, change schedules, implementation plans, and post-implementation reviews. Ensuring compliance with internal policies, regulatory requirements, and audit standards.• Communication and Training: Communicating change-related information to stakeholders and end-users effectively. Providing guidance and training to IT teams and end-users on change management processes, policies, and procedures.• Change Advisory Board (CAB) Participation: Participating in Change Advisory Board meetings to present proposed changes, gather feedback, and obtain approvals. Working closely with the CAB to ensure appropriate governance and decision-making for change implementation. Show less

      • IT Change Manager

        Jun 2023 - now
      • Assistant Manager

        Oct 2021 - Jun 2023
  • Licenses & Certifications

    • Building Self-Confidence

      LinkedIn
      May 2020
      View certificate certificate
    • ITIL Service Operation

      AXELOS Global Best Practice
    • Microsoft Certified Azure Fundamentals

      Microsoft
      Jan 2023