Haroun Darai

Experience

• 

  Webhelp

  Jul 2019 - Nov 2019

  Customer Support Advisor

  Being part of the first wave of advisors for a new multinational projectwhere we provide technical support to our customers, while ensuringa decent customer support experience.• Worked with French & English in the same time.• Supported more than 50 customers per day into the peak.• Maintained about 70% customer satisfaction for 2 months straight.• Became mentor for new advisors.

• 

  Danone

  Feb 2021 - Apr 2021

  Human Resources Manager

  I have been assigned couple of tasks like: managing interns, organizing social events, designing guide documents & templates for presentations, helping with the payment process...etc

• 

  Flyviralmaroc

  Apr 2021 - Jul 2021

  Responsable médias sociaux

  managing social media content and ads for more than 10 companies

• 

  SSAM Partners

  Aug 2021 - Jan 2022

  Graphic Designer

  Responsible for the visual aspects of a creative project, the design, layout, and overall visual style.

• 

  Teebalhoor

  Feb 2022 - Jul 2022

  Designer

  Creating more than 100 diverse advertising contents per month for the company which includes: " products landing pages, social media posts, videos, UI elements, logos ..."

• 

  Yalabs Global ™

  Aug 2022 - now

  Creative Director

  lead and oversee the creative direction of a project, brand, or company