Devante Bell

Experience

• 

  CNH

  Feb 2019 - May 2020

  Information Technology Intern

  • Demonstrated application development cycle implementing an unused application in the Fargo plant to increase shipping efficiency • Collaborated with multiple departments and development team to ensure that user needs in the application were fulfilled • Used Microsoft suite to track and understand cost usage of technology and software provided to end users throughout the company

• 

  Optum

  Jun 2020 - now

  Rotation 2 - Technology Development Associate in Enterprise Enablement Platform Services (Salesforce Center of Excellence)• Served as a Splunk SME within the Salesforce CoE to better understand application logs and enable the CoE to consult business partners on application logging • Gathered requirements and built Splunk dashboards, reports and alerts to highlight Salesforce orgs that are out of compliance with security standards• Served on a product support team to complete daily Salesforce admin tasks and reporting needs from business stakeholders• Improved user provisioning using Salesforce flows for a business with a 10,000+ user base between a UAT and Production environment Show less Rotation 1 - Technology Development Associate in Enterprise Enablement & Platform Services (OMNI Channel)• Served as a QA resource on a Scrum team for inbound voice routes within OMNI Channel• Independently tested and completed user stories utilizing Softphone web simulators• Took advantage of learning many automation tools such as Pulse, Cyara and Splunk to increase efficiency and accuracy in testing call flows• Provided demos on user stories that I tested to business and technical stakeholders Show less

  • Associate Software Engineer

    Jul 2021 - now

  • Technology Development Program Associate - Associate Software Engineer

    Jan 2021 - Jul 2021

  • Technology Development Program Associate - Quality Analyst

    Jun 2020 - Jan 2021