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Michelle Hendrix

Michelle Hendrix

Revenue Cycle Supervisor

Followers of Michelle Hendrix141 followers
location of Michelle HendrixGreater Birmingham, Alabama Area

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  • Timeline

  • About me

    Director at Tenet Healthcare

  • Education

    • Jefferson State Community College

      -
      Associate's degree Business Administration and Management, General

  • Experience

    • Baptist Health System

      Sept 1998 - Nov 2019
      Revenue Cycle Supervisor

      * Supervise 18 employees* Responsible for non-government payers such as Blue Cross, United Healthcare billing and follow-up for a four hospital system* Manage projects* Work with CFO's and other hospital departments i.e. Case Management and Patient Access* Liaison between vendors and Business Office* Super-user for system upgrades

    • Tenet Healthcare

      Nov 2019 - now

      • Manages Alabama regional payer accounts that exceed $300 Million in annual revenue for regional Blues plans, national payor accounts, regional health plans, Medicare and Medicaid plans. • Collaborates with the AVP of National Accounts to secure appropriate language/reimbursement rates for Tenet’s facilities and employed physicians.• Reviews and audits agreements to ensure accuracy • Develops and maintains effective working relationships with the health plans, hospitals, ASCs, Imaging centers and physician practices within the market.• Works with key stakeholders such as Credentialing, Medical Economics and Operations Show less

      • Director, Managed Care

        Jun 2022 - now

      • Manager - Managed Care and National Accounts

        Nov 2019 - Jun 2022

  • Licenses & Certifications

    • Resolute Hospital Billing Insurance Follow-Up

      Epic
      Jan 2012

    • Resolute Hospital Billing: Billing Readiness

      Epic
      Jan 2012

    • Certified Patient Account Representative (CPAR)

      Healthcare Financial Management Association (HFMA)
      Jan 2000

    • Resolute Hospital Billing Self-Pay Follow-Up

      Epic
      Jan 2012

  • Honors & Awards

    • Awarded to Michelle Hendrix
      HFMA Map Award Healthcare Financial Management Association (HFMA) 2019
    • Awarded to Michelle Hendrix
      HFMA Map Award Healthcare Financial Management Association (HFMA) 2017
    • Awarded to Michelle Hendrix
      HFMA Map Award Healthcare Financial Management Association (HFMA) 2016
    • Awarded to Michelle Hendrix
      HFMA Map Award 2015 Healthcare Financial Management Association (HFMA) 2015
    • Awarded to Michelle Hendrix
      HFMA Map Award 2012 Healthcare Financial Management Association (HFMA) 2012
    • Awarded to Michelle Hendrix
      HFMA Map Award 2011 Healthcare Financial Management Association (HFMA) 2011
    • Awarded to Michelle Hendrix
      HFMA Map Award 2010 Healthcare Financial Management Association (HFMA) 2010 From HFMA's website, http://www.hfma.org/mapawards: HFMA’s MAP Award for High Performance in Revenue Cycle recognizes hospitals, health systems, and physician practices whose innovative and effective strategies have enabled them to achieve excellence in revenue cycle performance. Winners excel in meeting industry standard revenue cycle benchmarks (MAP Keys), implementing the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense™ initiatives, and… Show more From HFMA's website, http://www.hfma.org/mapawards: HFMA’s MAP Award for High Performance in Revenue Cycle recognizes hospitals, health systems, and physician practices whose innovative and effective strategies have enabled them to achieve excellence in revenue cycle performance. Winners excel in meeting industry standard revenue cycle benchmarks (MAP Keys), implementing the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense™ initiatives, and achieving outstanding patient satisfaction. Award recipients are acknowledged as industry leaders and share proven strategies with HFMA members and other professionals. Show less