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Khotso Bodibe

Khotso Bodibe

Student Worker

Followers of Khotso Bodibe875 followers
location of Khotso BodibeFlorida, United States

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  • Timeline

  • About me

    Technical Support Consultant at E4

  • Education

    • IIE Rosebank College

      2014 - 2016
      Diploma In IT Network Management IT Network Management

      Activities and Societies: Part of the Mr and Miss Rosebank College competition in 2015 & attending career expos 3rd Position for Top Achievers (2014) First SemesterContestant at Mr&Miss Rosebank College (2015)Achieving 75% + during first semester 2014/201510 Distinctions thus far from first semester 2014 till first semester 2016

  • Experience

    • PostNet Brooklyn

      Sept 2016 - Nov 2016
      Student Worker

      Identifying 20 network concerns of the network of the business and come up with 20 solutions to the concerns. As well as full observation of how the business operates and helping with the printing of client's documents. Viewing the hardware and software used in the business and making recommendations of hardware and software of the business.

    • Autoboys Glass Fitment Services

      Feb 2017 - Oct 2018
      Junior IT Support Consultant

      • Providing 1st line support to branches and franchises• Resolving issues telephonically and providing the best customer service • Supporting Kerridge Commercial System (K8) and creating user accounts and giving permissions to users on the system.• Creating reports using Power BI Desktop.• Generating reports using MySQL• To manage and support desktop/ laptop hardware• Software/ application installation• Assist local installation projects, including cabling and patching• Assist in maintenance and administration of telephone management system (Euphoria)• To maintain the Helpdesk system, recording most occurring issues and resolve them accordingly and taking note of any new requests• Making sure that tickets are resolved and SLAs are met,• Working with SQL Management Studio and the databases and tables within SQL Manager Management Studio to gather data and run queries in order to resolve issues • Office 365 Show less

    • Trackforce Valiant

      Oct 2018 - Jun 2020

      • Customer Success Specialist

        Jan 2020 - Jun 2020

      • Technical Customer Support Specialist

        Oct 2018 - Jan 2020

    • Cartrack

      Mar 2021 - Mar 2021
      Systems Helpdesk Coordinator

    • E4 Strategic.

      Apr 2021 - Oct 2022
      Technical Support Consultant

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Khotso Bodibe
      Top Achiever (3rd) Rosebank College Sep 2014 I obtained an award for Top Achiever (3rd - Bronze) in my course.

  • Volunteer Experience

    • Helping the less privileged children with their homework

      Issued by Sunnyside Daycare
      Sunnyside DaycareAssociated with Khotso Bodibe