Laura Riden

Experience

• 

  Enterprise

  Apr 2011 - Feb 2013

  Assistant Manager

  • Writing hire/lease agreements for personal and commercial customers• Management of fleet to meet customer demand• Debt management and account handling• Management of all aspects of corporate accounts

• 

  DFS

  Feb 2013 - Feb 2017

  Sales Office Administrator

  • Oversight of Customer Service Management Team• Coordination of external contractors• Providing end to end service for customers• Communication with global factories and supply network• Managing all customer queries to ensure high quality service

• 

  Hemsley Fraser

  Jun 2017 - Jul 2019

  Learning Services Contract Coordinator

  • Coordination of multinational contracts• Finance administration to include purchase and ledger compilation• Procurement to meet client and contract needs• Client liaison and contact• Managing new projects for existing clients to build portfolio• Assisting in sales team in the implementation of new projects

• 

  CHURCHILL ENVIRONMENTAL SERVICES LIMITED

  Aug 2019 - Nov 2021

  Contracts Coordinator

  • National account management and contract development via identifying existing and potential future client needs• Building strong client relationships to provide effective communication and service delivery• Working with national guidelines to ensure clients KPI’s are met and are compliant with water hygiene legislation• Ensuring all team members have received sufficient training in evolving technical application relevant to the current industry demands• Responsible for all aspects of client account and team members administration• Accountability to primary stakeholders including NHS trusts Show less

• 

  The Focus Training Group

  Nov 2021 - Nov 2023

  ESF Co-ordinator

  • Contract coordination of 3 different European Social Fund projects across the South West• Stakeholder negotiations to ensure KPI’s and standards are maintained• Ensuring all funding paperwork stays compliant with the Department of Work and Pensions• Scheduling and marketing a wide variety of funded courses across multiple regions and industry sectors.• Attending networking and Industry trade events to represent the company and programmes• Staff and time management to facilitate multiple training deliveries across 5 training centres Show less

• 

  Hugs Children’s Cancer Charity

  Nov 2023 - now

  Events Fundraiser/ Corporate Networker