Laura Riden

Laura Riden

Assistant Manager

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location of Laura RidenGreater Plymouth Area

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  • Timeline

  • About me

    Proud Fundraiser for Hugs Childrens Cancer Charity

  • Education

    • University of Plymouth

      2006 - 2009
      Bachelor of Laws - LLB Law 2:2 Hons

      Activities and Societies: National Mooting Top 16 in UK

  • Experience

    • Enterprise

      Apr 2011 - Feb 2013
      Assistant Manager

      • Writing hire/lease agreements for personal and commercial customers• Management of fleet to meet customer demand• Debt management and account handling• Management of all aspects of corporate accounts

    • DFS

      Feb 2013 - Feb 2017
      Sales Office Administrator

      • Oversight of Customer Service Management Team• Coordination of external contractors• Providing end to end service for customers• Communication with global factories and supply network• Managing all customer queries to ensure high quality service

    • Hemsley Fraser

      Jun 2017 - Jul 2019
      Learning Services Contract Coordinator

      • Coordination of multinational contracts• Finance administration to include purchase and ledger compilation• Procurement to meet client and contract needs• Client liaison and contact• Managing new projects for existing clients to build portfolio• Assisting in sales team in the implementation of new projects

    • CHURCHILL ENVIRONMENTAL SERVICES LIMITED

      Aug 2019 - Nov 2021
      Contracts Coordinator

      • National account management and contract development via identifying existing and potential future client needs• Building strong client relationships to provide effective communication and service delivery• Working with national guidelines to ensure clients KPI’s are met and are compliant with water hygiene legislation• Ensuring all team members have received sufficient training in evolving technical application relevant to the current industry demands• Responsible for all aspects of client account and team members administration• Accountability to primary stakeholders including NHS trusts Show less

    • The Focus Training Group

      Nov 2021 - Nov 2023
      ESF Co-ordinator

      • Contract coordination of 3 different European Social Fund projects across the South West• Stakeholder negotiations to ensure KPI’s and standards are maintained• Ensuring all funding paperwork stays compliant with the Department of Work and Pensions• Scheduling and marketing a wide variety of funded courses across multiple regions and industry sectors.• Attending networking and Industry trade events to represent the company and programmes• Staff and time management to facilitate multiple training deliveries across 5 training centres Show less

    • Hugs Children’s Cancer Charity

      Nov 2023 - now
      Events Fundraiser/ Corporate Networker
  • Licenses & Certifications

    • Project Management Professional (PMP)

      APM
      Dec 2018
    • Supervising First Aid for Mental Health

      First Aid Award
      May 2022
    • Award in Education and Training

      ICan Qualifications (iCQ)
      Sept 2023