Dan Ross

Experience

• 

  Centrex Communications Corp

  Dec 1998 - now

  Currently, I oversee the operations of this $3M boutique provider of specialty satellite services for the broadcast and media sectors in the U. S., Caribbean, and Latin America. I am responsible for customer contracts and relationships, vendor relations, account management, special event management, field crews, sales, bids, and product development, and I supervise 2 direct reports. I also prepare all RFP and RFQ responses. Our clients include Fox, NBC, Caribbean Media Corp, Boeing, U.S. Senate, and others. Selected Accomplishments:• Increased profitability 25% by streamlining processes, eliminating bottlenecks, introducing technology improvements to reduce waste, and eliminating redundant positions.• Personally negotiated a 5-year, $1.3M deal with a major account.• Improved revenue growth by working with vendors to provide remote testing of vendor interfaces and software platforms before go-live phases.• Drove growth by emphasizing customer satisfaction and superior service vs. competitors. Show less This was a promotion to manage daily operations for Centrex, with responsibility for lead generation, client relations, negotiations, vendor sourcing, sales, installations, IT hardware and functions, mobile services, network functions, and field support. I supervised a staff of 3 plus subcontractors as needed, and I oversaw all budgets and procurement and prepared bids. Selected Accomplishments:• Increased new customer leads 25% and delivered millions of dollars in new revenue.• Facilitated 19 consecutive days of uninterrupted Olympic coverage from Beijing to Barbados.• Provided issue-free satellite coverage of the Pope’s visit to New York City.• Provided satellite for data transmissions during critical Boeing 787 Dreamliner flight testing activities.• Delivered the largest single year profits in company history.• Improved efficiency by upgrading mobile phone services to enable remote office operations. Also implemented phone forwarding capability and VPN for remote access. Show less

  • President

    Jul 2011 - now

  • Vice President Operations

    Mar 2006 - Jul 2011

  • Operations Manager

    Dec 1998 - Mar 2006
• 

  Centrex Coms & Cams

  Jan 2016 - now

  President

  I spearheaded the launch of a new company for Centrex, specializing in providing drone-based broadcast technology solutions for the first responder sector. I directed all startup activities and initiated R&D efforts that are still ongoing. In addition, I designed the business model and initiated business development. Selected Accomplishments:• Acquired Orange County and Rockland County offices of Emergency Services as the first clients and deployed drone technologies to support emergency response activities.• Partnered with vendor to create a specialized drone video capability to their platform and link agencies, schools, and government offices. • Successfully provided drone video service for fire departments during the construction of the new Mario Cuomo Bridge over the Hudson River in New York. Effectively identified the origination of an oil spill that enabled rapid clean up response.• Provided live video services for the Palisades Park Authority during a large fire.• Created and led drone training classes for the Rockland County Office of Emergency Services. Show less