Deep Enrich
Lillian Osborne
Customer Service Representative
456 followers
Oxford, England, United Kingdom
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About me
Technical Officer
Education
The Glasgow School of Art
2019 - 2024Bachelor of Architecture - BArchThe Glasgow School of Art
2016 - 2019Bachelor of Fine Arts - BFA Painting and Printmaking
Experience
John Lewis & Partners
May 2015 - Sept 2017Customer Service Representative
SPS Doorguard Limited
Jan 2018 - May 2018Housing Services Assistant (FTC)
Capita
Jan 2019 - Dec 2019Customer Relations Specialist (High Level Escalation)
AtBOHO
May 2020 - Nov 2021Resident Relations Associate
May 2020 - Nov 2021Service Team
May 2020 - Sept 2020
Greystar
Oct 2021 - Aug 2022Resident Relations Associate
Girls4Zero
Jan 2022 - nowCo-Founder
Key and Community Lifestyles
Jun 2022 - Sept 2023Property Officer (Lanarkshire, Glasgow East)
Sept 2022 - Sept 2023Planned Programme Coordinator (Scotland)
Jun 2022 - Sept 2023
Soha Housing
Sept 2023 - nowTechnical Officer - Building Surveyor
Licenses & Certifications
The Architectural Imagination
HarvardXApr 2021
An Introduction to Zero Carbon Buildings
University of the West of EnglandSept 2020
Full Member
Scottish Federation of Housing AssociationsSept 2022
First Aid for Mental Health - SCQF Level 5
Nuco Training LtdJul 2021
Equality and Human Rights in Housing and Homelessness - Funded by EHRC
Shelter ScotlandMay 2021
Safeguarding Children and Young People
Coronavirus Tutoring InitiativeSept 2020
Regenerative Landscapes & Permaculture Design
EcodemiaJun 2022
Level 2 VRQ Award in Gas Safety Awareness in Social Housing
CORGI Technical ServicesSept 2022Level 2 VRQ Award in Electrical Safety Awareness in Social Housing
CORGI Technical ServicesOct 2022
ANUK / Unipol Code of Standards for Larger Residential Developments
Unipol Student HomesAug 2020
Volunteer Experience
Private Tutor
Issued by Coronavirus Tutoring Initiative on Sept 2020
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