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Kyle Christian

Kyle Christian

Front Desk

Followers of Kyle Christian141 followers
location of Kyle ChristianMunising, Michigan, United States

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  • Timeline

  • About me

    Dual Hotel General Manager

  • Education

    • Munising High School

      2005 - 2009

      Activités et associations :Football, Baseball, Cross Country, Basketball and Track

    • Northern Michigan University

      2009 - 2013
      Bachelor of Science (BS) Hospitality Administration/Management

  • Experience

    • Holiday Inn Express

      Jan 2009 - Jan 2010
      Front Desk

      Greeting - Check-Ins - Check-outs - Concierge - Pool attendant - Room reservations - Solve guest inquiries and complaints

    • Econo Lodge

      Jan 2011 - Jan 2013
      Front Desk Agent

      Check-Ins and Check-outs - Room Reservations - Concierge - Maintain a clean working atmosphere - Adhere to guest complaints and respond accordingly.

    • Hotel Iroquois Mackinac Island

      Jan 2014 - Oct 2014
      Front Desk

      Maintain high level guest standards - Check-Ins/Check-Outs - Concierge - Solved guest complaints - Taxi reservations - Dinner reservations - Ordering of gifts - Cashiering - Operated the POS system-Processing payments/adjustments

    • The Rittenhouse Hotel

      Oct 2014 - Jan 2015
      Guest Services

      Keen attention at all times to FORBES and AAA standards. Balancing and assigning rooms to fit guest needs. Greeting and registering guests. Booking keeping and balancing of accounts. Conscious of guest satisfaction, Medallia and TripAdvisor scores. Promptly resolving guest grievances Checking out guests. Heavy communication with housekeeping staff.

    • SpringHill Suites by Marriott

      Oct 2015 - Nov 2016
      Front Office Manager

    • SouthPark Marriott

      Nov 2016 - Jan 2018
      Rooms Operations Manager

    • Residence Inn & Courtyard, Charlotte Northlake

      Jan 2018 - Nov 2019
      Dual Assistant General Manager

    • Aloft Charlotte Airport

      Nov 2019 - Oct 2020
      General Manager

    • Holiday Inn Express Lake-View & Comfort Inn and Suites Waterfront

      Jan 2021 - now
      Dual General Manager

  • Licenses & Certifications

    • ServSafe

  • Volunteer Experience

    • Big

      Issued by Big Brothers Big Sisters of America on Aug 2009
      Big Brothers Big Sisters of AmericaAssociated with Kyle Christian

    • House builder

      Issued by Hurricane Katrina Relief on Aug 2006
      Hurricane Katrina ReliefAssociated with Kyle Christian

    • Tore down old houses/Built new houses

      Issued by Habitat for Humanity International on Jan 2011
      Habitat for Humanity InternationalAssociated with Kyle Christian