Jeffrey Carpenter, CSM/SA/KMP/CLP

Experience

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  Nantucket Sound

  Jan 1987 - Jan 1989

  AV Design Consultant (Full-time)
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  Northeastern University College of Computer Science

  Jan 1989 - Sept 1999

  Managed public access computing laboratories, and their combined staff of 100+ FT, PT, and WS employees.Built automated infrastructure for providing a consistent computing experience for all users.Managed a heterogeneous computing environment based on Auspex / NetApp Filer shared storage, and Sun NIS/YP services.Deployed one of the first web servers in 1993/1994 and provided all users access to NCSA Mosaic and lynx web browsers.Designed and built an automated web-based infrastructure for lab monitors scheduling, shift monitoring, shift trading, and payroll.Was part of the 'req' team to design, build and use 'req' and 'tkreq' - an automated work REQuest system (at one point in time the most used free work tracking system on the planet - even NASA used it).Designed and built JOULian (joulian.hpcl.ccs.neu.edu) - a $430,000 NSF funded 32 node, 35 processor, beowulf cluster utilizing switched fast ethernet and ATM for the High Performance Computing Lab at the Eagan Research Center at Northeastern University. Show less

  • Microcomputer Network Administrator (Full-time)

    Jan 1992 - Sept 1999

  • Senior Technician (Full-time)

    Jan 1989 - Jan 1992
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  University Computers / 660 Corporation / Boston University

  Jan 1992 - Jan 1992

  Senior On-Site Technician (Full-time)
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  Information Resource Products, Inc.

  Feb 2000 - Aug 2003

  Systems & Technology Manager (Full-time)

  Built and managed IT infrastructure and datacenter, communications, and physical security for Billerica, MA office. Designed and built custom datacenter UPS system for 20% of the cost of a commercial system of equal capacity.Manufactured, configured and shipped IRP CodingStation(R) computers to hospitals across the country.Developed automated infrastructure for in-house software media manufacturing.IRP was acquired by Innovative Health Solutions, LLC on August 12, 2003.

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  Innovative Health Solutions, LLC

  Aug 2003 - Oct 2005

  Systems & Technology Manager (Full-time)

  Managed 24x7 production datacenter in Billerica, MA.Managed IT infrastructure for four offices in Billerica MA, Red Bank NJ, Punta Gorda FL, and Miami FL.Supported additional remote users in Brookfield CT, Pittsburg PA, and Clearwater FL.IHS was acquired by Accuro Healthcare Solutions, Inc. on October 17, 2005.

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  Vintage BMW Motorcycle Owners, Inc.

  May 2005 - Mar 2010

  Founder and Trustee (Part-time)

  Acquired 30+ year old insolvent brand in early 2005. Created, manufactured, published, and distributed quarterly magazine, "The Vintage BMW Bulletin" to subscribers on six of the seven continents with a team of four other volunteers.Modernized and streamlined the creation/editing/proofing process to utilize modern Internet-based distributed methods which increased quality and reduced cost.Managed first-ever international rally at the Mid-Ohio Sports Car Concourse in Ohio: 55,000 gate entries over four days.Restructured and eliminated decades of debt in a little over four years while increasing circulation. Show less

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  Accuro Healthcare Solutions, Inc.

  Oct 2005 - Jun 2008

  Systems & Technology Manager (Full-time)

  Managed 24x7 production datacenter in Billerica, MA.Managed IT infrastructure for five offices in Billerica MA, Red Bank NJ, Raleigh NC, Punta Gorda FL, and Miami FL.Supported additional remote users in Boston MA, Brookfield CT, Pittsburg PA, and Clearwater FL.Accuro was acquired by MedAssets, Inc. on June 3, 2008.

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  Yamaha Music School of Boston

  May 2008 - Jun 2012

  All School Concert A/V Technician (Volunteer)

  Create and present multi-hour multimedia display to accompany 500 students in multiple consecutive annual concerts in June at Cary Hall in Lexington, MA with attendance in excess of 1,500 people.

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  MedAssets B2B and Payor Technologies

  Jun 2008 - May 2011

  Orchestrated move of the Billerica, MA office to a new location in Bedford, MA. Relocated computer center and wired new office with cat5e cabling, patch panels, and jacks.Managed Bedford, MA development center servers running Win2k, Win2k3, Z/OS, OS/400, Solaris, HP/UX, Linux, and AIX.Brought extremely silo'd procedural COBOL team to Scrum. Replaced chaotic quarterly release process with reality based planning. Documented near doubling of team velocity. Challenges included externally set timetables due to unplanned governmental regulations changes, and very high occurrences of found work. Show less Managed 24x7 production datacenter in Billerica, MA. Platforms included WinNTS, WinS2k, WinS2k3, IIS, MSSQL, Novell5, AIX, SunOS, Solaris, HP/UX, SCO, Linux, SalesLogix, OS9, and OSX.Managed IT infrastructure, communications, and physical security for six offices in Billerica MA, Framingham MA, Red Bank NJ, Raleigh NC, Punta Gorda FL, and Miami FL.Supported additional remote users in Boston MA, Brookfield CT, Pittsburg PA, and Clearwater FL.Key player in forming new MedAssets B2B and Payor Technologies business unit in January 2010. Show less

  • Manager, Technology and ScrumMaster (Full-time)

    Jan 2010 - May 2011

  • Manager, IT Operations Eastern US (Full-time)

    Jun 2008 - Jan 2010
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  Hill View Montessori Charter Public School

  May 2011 - Jun 2012

  One of eight people chosen to investigate, interview, and select the schools next Executive Director (Superintendent) who leads the school and ensures efficient day-to-day operations by overseeing hiring, supervision and evaluation of staff, overseeing program and professional development, preparing budgets and other financial reports, actively participating in fundraising and grant writing, and working effectively and respectfully with many different constituent groups. The Executive Director oversees the well-being of entire school by fostering positive and productive relationships across the school community and enabling students, staff and parents to influence and shape school programs and initiatives. Show less

  • Robotics Instructor (Volunteer)

    Sept 2011 - Jun 2012

  • Technology Task Force Leader and ScrumMaster (Volunteer)

    Sept 2008 - Mar 2012

  • Educational Director Search Committee Member (Volunteer)

    May 2011 - Jun 2011
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  Modern Multihulls

  Oct 2011 - Dec 2014

  Founder and President (Part-time)

  Working with multihull pioneer Jim Brown (VA), award winning multihull designer John Marples (CA), and ex-skunkworks engineer Paul Zank (NH) in developing and producing foldable/trailerable CNC Seaclipper 20 trimaran kits for the homebuilder. Developed and host the free online 'home port' for all seaclipper trimaran owners, builders and enthusiasts at seaclippertriamrans.org

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  Hill View Montessori Foundation

  Feb 2012 - Apr 2021

  Vice President, President and Board Member (Volunteer)

  a 501c(3) non-profit Foundation established in 2004, focussed on supporting and promoting Montessori education in the public sector.

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  TIE Kinetix

  Apr 2012 - Apr 2016

  Responsible for the planning, design, implementation and management of the global infrastructure and enterprise architecture (including Atlassian JIRA, JIRA/Agile(GreenHopper), Bamboo, Bitbucket(Stash), Tempo, Confluence and EazyBI), the overall engineering and standards strategy, and the communications to internal IT management and external service providers for locations in Burlington MA, St. Paul MN, Breukelen The Netherlands, and Montpellier France. Acquired and integrating Light B.V. (8/2012, www.light.nl) in Amsterdam, The Netherlands; Ascention (10/2012, www.ascention.com) in Munich Germany, Vienna Austria and St. Gallen Switzerland; and Tomorrow Focus Technologies (12/2013, www.tomorrow-focus-technologies.de) in Munich Germany into the global enterprise infrastructure. Received ISO27001:2013 certification for eCommerce platform and infrastructure information security management (3/2014). Chief Scrum Master simultaneously training and transitioning eCommerce (NL), US Integration (MN), Content Syndication (MA), and EU Integration (FR & NL) teams. Show less

  • Atlassian Architect and Agility Coach (Part-time)

    Mar 2016 - Apr 2016

  • Enterprise Solutions Architect (Full-time)

    Apr 2012 - Mar 2016
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  Hill View Montessori Charter Public School

  Mar 2013 - Jun 2013

  Educational Director Search Committee Member (Volunteer)

  One of eight people chosen to investigate, interview, and select the schools next Executive Director (Superintendent) who leads the school and ensures efficient day-to-day operations by overseeing hiring, supervision and evaluation of staff, overseeing program and professional development, preparing budgets and other financial reports, actively participating in fundraising and grant writing, and working effectively and respectfully with many different constituent groups. The Executive Director oversees the well-being of entire school by fostering positive and productive relationships across the school community and enabling students, staff and parents to influence and shape school programs and initiatives. Show less

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  Bradford Ski Area

  Jan 2016 - now

  PSIA Alpine Child & Adult Ski Instructor (Part-time)

  Instructs skiers of all ages and abilities how to improve their ski skills, while providing a fun and effective learning environment.

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  Bradford Ski Team

  May 2016 - now

  Board Member At-Large and Treasurer (Volunteer)

  The Bradford Ski Team is a family-oriented youth alpine race program for intermediate or above skiers grades K-12 which focuses on improving skiing, safety, development of racing skills, and having fun! BST offers entry-level competition by participating in the Eastern Massachusetts Buddy Werner League and an optional higher level of regional competition by attending select Tri-State and USSA open races in Southern New Hampshire. Bradford Alpine Race Training (BART) is our gate training program designed to give experienced racers from other teams a mid-week practice option close to home. Show less

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  UnitedHealth Group

  Jul 2016 - now

  Solutions and Technology Agility Coach (Full-time)

  UnitedHealth Group (#6 in the 2016 rankings of the 500 largest U.S. corporations based on 2015 revenues ($157.1 Billion)) is a diversified health and well-being company serving more than 100 million individuals worldwide, more than 6,000 hospital facilities and has direct relationships with 820,000 physicians and caregivers, operating in all 50 United States and more than 125 other countries with over 220,000 employees located in 33 countries.As the Solutions and Technology Agility Coach I’m responsible for championing Agile across all Technology and Engineering programs, and helping teams adopt Agile values, principles and best practices as part of the Center for Excellence. I work across multiple teams to ensure consistency of approaches while encouraging teams locally to optimize and continually improve.Being an Agile leader I am responsible for determining how to mature the agile culture and process within the Optum Technology and Engineering projects to best serve current multi-office, multi-time zone, multi-cultural operating reality as well as provide continual analysis and planning to ensure agile practices are world class and are always aligned with operating reality as well as longer term strategic vision.By working with ScrumMasters, Product Owners, Development Leads and QA Leads in Scrum and other Agile methodologies, I provide ongoing agile training and mentoring on organizational best practices while defining, documenting and providing hands-on training for all critical agile roles as well as provide input for, as well as supporting, the tools that teams use. Show less

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  Daddy's Home 2 (2017)

  Mar 2017 - Mar 2017

  Actor

  A follow-up to the 2015 comedy "Daddy's Home". Portrayed a slope/lodge skier in scenes with Mark Wahlberg, Will Ferrell, and Mel Gibson.

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  Experimental Aviation Association Chapter 106

  Nov 2021 - now

  Treasurer (Volunteer)

  EAA’s local chapters are about people, bringing together individuals interested in learning more about aviation as well as sharing their own knowledge. Chapter members are involved in a variety of social and educational activities, including Young Eagles rallies, fly-ins, building seminars, and more, to build awareness in the community. Our members include Pilots, Builders, and Aviation Enthusiasts! ~ 1/3 of our members have built or are building homebuilt aircraft ~ 1/3 of our members fly certified aircraft – for fun or for a living ~ 1/3 of our members are aviation enthusiasts, student pilots, veterans, etc.Our facilities: We own two hangars at the Lawrence Municipal Airport (LWM) in North Andover, MA Show less