Elena Bagiu

Experience

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  Freelance Content Creator

  Jan 2020 - Dec 2024

  Content Creator

  I was responsible for managing the workflow of digital art projects. I created and maintained a Kanban-style board to organize incoming requests, track invoices and payments, prioritize projects based on deadlines, deliverables, and client feedback.I also developed and implemented an Excel-based project management tool, incorporating dedicated sections for each project phase to facilitate progress tracking, task completion, and timeline adherence and I contributed to the project success by developing a strategic marketing plan to enhance project visibilityAdditionally, I supported INFINITY delivering regular updates, and effectively addressing client feedback on art projects for their community development team. Show less

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  Carla del Castillo - MDRT Insurance agent

  Nov 2022 - Apr 2025

  Operations Analyst

  I excel at managing client relationships by effectively organizing daily tasks and prioritizing them based on client needs. I conduct client meetings to gather data, which I then leverage to develop customized insurance policies and retirement plans. I maintain accurate client records and efficiently process policy changes and adjustments while providing exceptional customer support. My commitment to client satisfaction significantly contributes to our team's success.

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  BrickBrands

  Apr 2025 - now

  Customer Support Agent