Rupesh Pandey

Rupesh Pandey

Assistant Manager

Followers of Rupesh Pandey2000 followers
location of Rupesh PandeyPune, Maharashtra, India

Connect with Rupesh Pandey to Send Message

Connect

Connect with Rupesh Pandey to Send Message

Connect
  • Timeline

  • Skills

    Process optimization
    P&id
    Engineering
    Heat exchangers
    Supply chain management
    Chemical engineering
    Process engineering
    Team management
    Polymers
    Aspen hysys
    Aspen plus
    Manufacturing
    Project engineering
    Powerpoint
    Commissioning
    Microsoft word
    Microsoft office
    Factory
  • About me

    Experienced Customer Service Manager with a demonstrated history of working in the internet industry. Skilled in Microsoft Word, Aspen Plus, Heat Exchangers, Process Optimization, and Process Engineering. Strong support professional with a Master’s Degree focused in Marketing and operation from Institute of Management Technology, Nagpur.

  • Education

    • SGV

      -
    • GCET

      2007 - 2011
      Bachelor's degree chemical
    • Institute of Management Technology, Nagpur

      2014 - 2016
      Master’s Degree Marketing and operation
  • Experience

    • Atul Ltd

      Jul 2011 - Jun 2013
      Assistant Manager

      • Responsible for work allocation, plant maintenance, continuous monitoring and achieve daily production • Manage a team 50 people to maintain a safe and optimized operation of major processing equipment• To set parameter of plant reactor’s & distillation unit, controlling and monitoring of it• Successfully implemented “Zero Discharge Unit” project in the plant

    • Varun engineering

      Jul 2013 - May 2014
      Project Engineer

      • Performing thermal design calculation by using HTRI, ASME and other standard codes• Designing and fabrication of reactors and chemical vessels as per client requirement• Follow up for routine maientence tasks on project, procurement and participate in safety audits

    • Amul (GCMMF)

      Apr 2015 - May 2015
      Marketing Internship

      • Study of market potential of Amul Premium dahi and Amul Pro in Mumbai• Conducted primary survey of 60 consumer and 175 retailers to understand their concerns• Identified market opportunities for alternate distribution channel for Amul premium dahi• Carried out Amul Kool contest for retailers to increase shelve space for the product

    • Amazon

      Mar 2016 - now

      • Leading and developing a team of 40-60 associates; responsible for the overall direction, performance management, coordination and evaluation of the team. • Actively participate in and drive the continuous improvement culture through ‘kaizen’ and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality.• Carrying out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution. • Mentoring and act as a resource to new managers and expedite their learning curve also devise action plan to develop and groom associates into future CS Managers• Leading Site Level initiatives, primary owner of functional responsibilities that impact overall site like Performance Related Pay, transportation etc. and may require interface with other sites in network• Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Show less

      • Senior Manager

        Apr 2024 - now
      • Operations Manager

        May 2020 - Apr 2024
      • Group Manager

        Aug 2017 - May 2020
      • Customer Service Manager

        Mar 2016 - Aug 2017
  • Licenses & Certifications

    • AMCAT Certified Channel Sales Professional

      Aspiring Minds
      Mar 2015
      View certificate certificate
    • AMCAT Certified Data Processing Specialist

      Aspiring Minds
      Sept 2014
      View certificate certificate
    • Six Sigma- Green Belt

      KPMG India
      Oct 2015
    • AMCAT Certified Customer Service Specialist

      Aspiring Minds
      Mar 2015
      View certificate certificate