Callum Taylor

Experience

• 

  Stockton-on-Tees Borough Council

  Apr 2012 - Jun 2014

  - Raising invoices using Aggress software- Responsible for managing the flexi system; ensuring staff were completing the correct amount of hours- Processing staff holiday requests- Scheduling meetings, including booking rooms, organising refreshments, organising a minute taker etc.- Handling incoming telephone calls and assigning to the correct team- Responsible for research into unemployment and for logging all job losses and job gains in Teeside.- Writing reports for the Head of Service on monthly job losses and job gains- Providing support to the events team with upcoming events by assisting with the organisation process- Attending Town Team meetings, including contributing to the ‘Portas Pilot’ bid. Show less

  • Customer Service Representative

    Jun 2013 - Jun 2014

  • Event Team Assistant

    Jun 2013 - May 2014

  • Apprentice Business Administrator

    Apr 2012 - Jun 2013
• 

  Enable Care Group

  Jul 2014 - Sept 2016

  Administrator / Recruiter

  - Handling enquirers by Email, Telephone or face-to-face- Ensuring diaries and directories are kept up to date- Filing and preparation work for audits- Marketing; writing letters, social media posts and ad design- Recruitment of staff from ad creation to inductions- Initiating meetings to establish connections between new businesses/organisations- Attendance to meetings on behalf of the company involving possible business streams.- Managing the company’s website and content- Maintaining confidentiality with clients’ files Show less

• 

  Operations Readiness & Assurance (OR&A) Ltd.

  Oct 2016 - Feb 2020

  Office Manager

  • Using a range of office software, including email, spreadsheets and databases;• Managing filing systems;• Developing and implementing new administrative systems, such as record management;• Recording office expenditure and managing the budget;• Organising the office layout and maintaining supplies of stationery and equipment;• Maintaining the condition of the office and arranging for necessary repairs• Writing reports for senior management and delivering presentations;• Responding to customer enquiries and complaints;• Arranging regular testing for electrical equipment and safety devices;• Attending conferences and training; Show less

• 

  Mind

  Sept 2018 - Feb 2019

  Trainee Youth Worker

  Currently undertaken a Level 2 Youth Work Qualification with Middlesbrough and Stockton Mind with training held by Youth Focus Middlesbrough. Once completed in February 2019 I will be a qualified Youth Worker.

• 

  Department for Education

  Feb 2020 - Feb 2022

  Pre 16 - Assurance Officer
• 

  Stockton-on-Tees Borough Council

  Mar 2022 - now

  • Private Sector Housing Technical Support Officer

    Jan 2023 - now

  • Recovery Officer - Revenue & Benefits

    Mar 2022 - Jan 2023