Addy Dogra

Addy Dogra

Hospitality Specialist

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location of Addy DograAustralia

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  • Timeline

  • About me

    ICT support officer

  • Education

    • Codeninja

      2021 -
      Java with Data Structures and Algorithms
    • Codingninjas

      2021 -
      Database Concepts
    • TAFE NSW

      2019 - 2020
      Cert IV IT Networking
    • La Trobe University

      2021 -
      Applied cloud technology Cloud
  • Experience

    • Parkes Indian Cuisine

      May 2017 - May 2019
      Hospitality Specialist

      Proudly provided exceptionally quality customer service going above and beyond to assist customers with their queries and matters, achieving 90% customer satisfaction.Displayed high-level interpersonal skills, communication skills, and time management in balancing priorities and tasks efficiently.Applied meticulous attention to detail when assisting in food preparation, processing customer orders into the system, processing payments, and issuing receipts.Appropriately handled customer complaints sensitively and professionally, resulting in customer retention and satisfaction with viable solutions.Delivered superior services, maximized customer satisfaction, and ensured compliance with safety regulations.Ensured all food was of excellent quality and served promptly. Show less

    • Parkes Shire Council

      May 2021 - Sept 2021
      Information Technology Support Officer
    • Parkes Shire Council

      May 2022 - now
      Information Technology Support Officer
  • Licenses & Certifications

    • Microsoft MD-102T00 - Microsoft 365 Endpoint Administrator Course Completion Badge

      Lumify Work
      Aug 2023
      View certificate certificate
    • Learning Microsoft SQL Server 2019

      LinkedIn
      Nov 2021
      View certificate certificate