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Nadejda Pancheva

Nadejda Pancheva

Call Center Agent

Followers of Nadejda Pancheva266 followers
location of Nadejda PanchevaBulgaria

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  • Timeline

  • About me

    Office Manager at SEEBURGER AG

  • Education

    • Technical University Sofia

      2006 - 2010
      Bachelor’s Degree Public Administration

    • Technical University of Sofia

      2010 - 2011
      Master's degree Public Administration

  • Experience

    • Sofica Group, a TeleTech Company

      Apr 2011 - Mar 2013
      Call Center Agent

      Call center: customer service, Inbound and Outbound campaign, Telemarketing.Back office assistant: preparation and sending of contracts, activation and deactivation of plans.Receptionist: handling incoming calls, overseeing meeting rooms schedule, welcoming guests, administrative support.

    • TQM

      Mar 2013 - Aug 2014
      Administrative Assistant

      Presentation of the service (ISO - standarts), preparation of contracts, offers, arranging meetings.

    • Yavlena Real Estate

      Aug 2014 - Mar 2017

      Handling incoming calls, overseeing meeting rooms schedule, making reports, advertisement, assisting all departments in resolving day-to-day issues, other administrative support.

      • Administrative Assistant

        Aug 2014 - Mar 2017

      • Administrative Assistant

        Aug 2014 - Mar 2017

    • SEEBURGER AG

      Apr 2017 - now
      Office Coordinator

  • Licenses & Certifications

    • English language - Level B1