Andrew Droen

Experience

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  Flagship Bank Minnesota

  Jun 2011 - Dec 2011

  Bank Teller and Operations Assistant

  Provided services to bank customers by performing personal transactions and directing them to appropriate departments of the bank as necessary. Developed strong communication skills and adaptability through customer interaction and working in a fast-paced environment that required on the spot decision-making. Responsible for accuracy and precision with money transactions as well as maintaining a balanced cash drawer and cash vault.

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  Prairie Chapel Ranch

  Jun 2012 - Aug 2012

  Ranch Hand

  Performed rigorous ranch work including landscaping duties on former U.S. President George W. Bush's Prairie Chapel Ranch, along with services at his home in Dallas, Texas. Constructed mountain bike trails for George W. Bush's annual 100K Wounded Warrior Ride for former military servicemen. Utilized time-management skills to ensure that trails were built on time and were safe for riders. Met with the former President and First Lady on multiple occasions including dinner as well as mountain biking excursions. Show less

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  BMO Harris Bank

  Jul 2014 - Apr 2016

  Universal Banker

  Helped to ensure the customer’s needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and services that fulfills the customer’s immediate and future financial needs. Under direct supervision, Universal Banker's are required to generate leads, build new and maintain existing customer relationships, resulting in outcomes that define great customer experience. Universal Banker's are accountable for delivering clarity to customers through simplicity, guidance, and know-how and does this both at the service window, as well as through needs assessment and sales. Show less

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  SAP Concur

  Apr 2016 - now

  Responsible for supporting four Regional Sales Executives in the Nationals Market segment to help generate new business opportunities within corporations of 500-1000 employees. Collaborate daily with internal/external clients and partners to help maximize the rate in which sales opportunities are developed for my team of executives. Extensive knowledge of Concur product and business acumen which has enabled me to achieve consistent success in exceeding set monthly and quarterly goals. Concur Eagle Award - Recognizes those that achieve 125% of their quarterly goal (FY 2017 Q1 - 127%). Concur Excellence Club 2017 - Recognizes those that achieve 100% of their annual goal (105%). Show less Responsible for supporting the Marketing and Sales departments through lead generation including qualification of all inbound and outbound leads via the phone, web, email, corporate events and direct mail campaigns. Worked in direct correspondence with 30 Regional Sales Executives in the Mid-Market segment (100 – 499 employees) to prospect individual territories and to help generate new business opportunities. Developed advanced time-management skills and ability to thrive in a fast paced and evolving corporate environment. Show less

  • Client Success Manager - Premier Accounts

    Jan 2021 - now

  • Client Success Manager - Strategic Accounts

    Mar 2018 - Jan 2021

  • Market Development - Nationals Market

    Jan 2017 - Mar 2018

  • Market Development - Inbound

    Apr 2016 - Dec 2016