
Robert L. Moore
Senior Buyer/Contact Agent

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About me
20+yrs. Corporate Leadership & Master Customer Excellence. Corporate Supply Chain | Seeking New Challenge
Education

Computer Processing Institute
-IT Hardware / Software
United States Army National Guard
-Telecommunications
Experience

Georgia Transmission Corporation
Jan 1998 - Jan 2003Senior Buyer/Contact Agent• Responsible for managing vendor contracts and contractor relations for all construction projects relating to power build out including purchasing, computer hardware/software, fleet vehicles, office supplies, equipment and office furniture.• Developed a RFP/RFQ process that focused on minority-owned goods and services.• Purchased and distributed over 10M products to a corporate user customer base.• Created standard office furniture specifications for all levels of management.• Implemented a leasing program to reduce expenses of corporate purchasing of equipment assets. Show less

ECorporate Solution
Jan 2005 - Jan 2008Warehouse ManagerAdministered and directed daily operational activities for material warehouse that stocked over $100K in merchandise.• Full accountability for the management day to day of the operations of the warehouse, as well as ongoing development of a small-sized diverse team. • Analyzed retail merchandise levels, ensuring excellent service and that all deliveries are in line with productivity and scheduling requirements.• Responsible for retail location issues as it relates to inventory flow by analyzing merchandise. Show less

International Catastrophe Solutions
Jan 2008 - Jan 2008Relationship Consultant• 1st responders to the scene of catastrophic disasters. Worked with customers to identify new (mutual) business opportunities to increase profitability by restructuring facilities in a timely manner, and fulfilling customer's expectations, objectives and maintaining their satisfaction.• Negotiated vendor discounts for all restoration materials and company purchases, creating savings within company budget.• Established and maintained strong vendor relations through regular interactions with facility management, resulting in significant savings and improved community relations.• Created and monitored database for all records pertaining to purchasing of materials and company purchases. Show less

Grady Health System
Jan 2010 - Jan 2012Inventory Control SpecialistCompleted annual reinstall of Pyxis Supply Stations, systematically optimizing per levels and refill points improving presentation and organizing, performing preventive maintenance for supplier reductions, additions, and cost savings initiatives.• Utilized Pyxis reports objects to perform periodic audits of Pyxis cabinets.• Scrutinized cycle counts and inventory reconciliation for all goods and inventory in all locations of the hospital, resulting in thousands of dollars in savings annually.• Ensured operations were in compliance with OSHA and Joint Commissions Accreditation Certification. Show less

Anthem
Jan 2013 - Jan 2015Patient Education Coordinator• Assisted in the resolution of issues by consistently providing feedback on registration and health education to members.• Improved non-compliant members healthcare needs by suggesting alternative healthcare solutions.• Conducted monthly outreach to 1.5K+ members in a timely manner resulting within a 93% success rate. • Achieved call ratio of 20% greater than the departmental target. Educated members on plan compliance by utilizing health benefits to prevent risk, resulting in a reduction in ER visits contributing to million dollar savings within budgetary goals. Show less

Contractor
Jul 2018 - Dec 2019Chick Fil A Corporate Concierge- Welcomes Corporate Chick-Fil-A employees & visitors with a "friendly smile"- Values Time Management- Committed to creating a positive and productive work environment- Embrace the phrase "It's my pleasure."serving Customer Excellence
Licenses & Certifications

Lawson Procurement
Georgia Transmission, The Learning Academy
Honors & Awards
- Awarded to Robert L. MooreAchievement Award - Certified Purchasing Manager Program NAPM-GA Certification Program for Purchasing and Materials Management ProfessionalsCompleted educational event: Buyer - Seller Negotiations
- Awarded to Robert L. MooreEnterprise Utility Excellence in Customer Service Recognition Program Aetna Life & Casualty Created an Award program of Customer Service for VendorsThis encouraged our vendors not only to participate in serving with our company but also, to provide the best service possible to go beyond the standards of our company.(Accomplished Results-Driven Goal: Attend conference, trade shows and tour vendor locations acquiring a hands on view of current and future working opportunities)
- Awarded to Robert L. MooreExcellence Award for Outstanding Customer Service Aetna Life & Casualty(Executive Support Team)
- Awarded to Robert L. MooreRecognized for Outstanding Customer Service Oglethorpe Power
Languages
- enEnglish
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