Ria Damayanti

Experience

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  PT. XL Axiata Tbk

  Jan 2011 - Jul 2012

  Service Consultant

  • Develop and deliver customer training, both onsite and via the Internet• Work with customer’s IT and HR staff to understand and document business needs, processes, and product requirements• Provide customer implementation services (onsite and remotely) including:I. Product installationii. Data conversioniii. Data import• Benefit plan setup consulting• Attendance plan setup consulting• Alerts setup consulting• Self-Service setup consulting• Assures customer satisfaction with the completed implementation Show less

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  Standard Chartered Bank

  Jul 2012 - Dec 2014

  • Strategic management planning of GRH• Responsible to maintain the efficiency of GRH• Preparing innovation and improvement• Managing and responsible for 120,000 sqm in Menara Standard Chartered and World Trade Center II for its daily operation such as operational facilities and critical equipment• Vendor Management• Asset Management and Inventory• Build good communication towards, third party such a building management and User• Periodic reports - Operational and Financial reports• Department ERP system handling and implementation• Managing external and internal routine events Show less

  • Facility Officer

    Oct 2014 - Dec 2014

  • Senior Executive

    Jul 2012 - Oct 2014
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  JLL

  Dec 2014 - Sept 2017

  • Managing and responsible for 60.000 Sqm for C Building, D Building, and Menara Bank Indonesia for the daily activities of the housekeeping department to include appropriate cleaning of all offices, and all public spaces. • Planning, organizing and directing team members to ensure the highest degree of user and client satisfaction • Daily inspection of all areas for which the Housekeeper is responsible. To ensure any points which are not up to standard are corrected • Ensure working schedules and cleaning schedules are carried out • Purchase, re-order and maintain housekeeping supplies and inventory • Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. • Makes recommendations to improve service and ensure more efficient operation • Prepares monthly report and audit report for the client • Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management • Evaluate SLA and KPI of the vendor. This appraisal is to be sent to the client every month• Interpreting the report into a statistical which can be utilized for client as a reference for decision making • Forecast the budgeting plan for technical operational starting from the maintenance, reactive works, replacement and improvements • Manage client relationship, local and regional stakeholders • Aligning the JLL budget and cashflow with client’s budget • Creating a forecast cashflow for yearly operational • Managing JLL P/L • Managing change request process for clients for any additional scope request • Managing vendor on-boarding and tender process Show less • Managing and responsible for 120,000 Sqm at Pertamina Head Office Building, Kwartir Nasional Office Building, Satrio Office Building, and SPI Office Building for its daily operation such as operational facilities and critical equipment • Responsible for finance operation activity such as budgeting, cost control and payment • Monthly financial expenditure and budget status report • Managing whole financial premises as well as their operation budget,• Indonesia fixed asset recording as well as its cost estimation, • Managing building preventive and corrective maintenance• Planning and overseeing building work or renovation• Allocating and managing space within building• Advising on energy efficiency and cost effectiveness• Client or stakeholder management• Procurement, Vendor Management and Contracts Management• Health and Safety Management, Site Operation Management and Risk Management Show less

  • Assistant Building Manager for Bank of Indonesia

    Jan 2017 - Sept 2017

  • Deputy Building Manager for Pertamina

    Dec 2014 - Dec 2016
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  JLL

  Jan 2018 - Oct 2021

  Facilities Manager

  • Managing Facility Management (Technical and Soft Service), Project Management, Security, Procurement, and Finance Support Services. • Ensuring all work process are aligned with the Master Service Agreement and ensure any additional process are captured • Managing and responsible for 9.381 Sqm for Pondok Indah Office Tower Building and FSO Building for its daily operation such as operational facilities and critical equipment • Managing optimize Financial model to obtain optimized output from the SOW vs financial perspective • Prepare preventive planned maintenance schedule for equipment • Synchronizing and harmonizing the conventional maintenance system to electronic computerized maintenance system• Ensuring the process are aligned with compliance • Prepare gap analysis on operational process to manage continuous improvement on frequent basis • Analyze any potential risks on operational and create a mitigation plan • Managing company integrated system to be aligned with client process • Vendor management (SLA, KPI, Savings, Innovation, process simplification) • Prepare business case for energy management • Interpreting the report into a statistical which can be utilized for client as a reference for decision making • Forecast the budgeting plan for technical operational starting from the maintenance, reactive works, replacement and improvements • Manage client relationship, local and regional stakeholders • Aligning the JLL budget and cashflow with client’s budget • Creating a forecast cashflow for yearly operational • Managing JLL P/L • Managing change request process for clients for any additional scope request • Ensuring the technical and finance to synchronize to get maximum output • Managing vendor on-boarding and tender process • Managing Company Fixed Asset on frequent basis to align with regulatory compliance• Health and Safety Management, Site Operation Management and Risk Management Show less

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  Cushman & Wakefield

  Nov 2021 - Jan 2023

  Facilities Manager for Ericsson Indonesia

  • Managing Facility Management (Technical and Soft Service), Project Management, Security, Procurement, and Finance Support Services. • Ensuring all work process are aligned with the Master Service Agreement and ensure any additional process are captured • Managing and responsible for 9.381 Sqm for Pondok Indah Office Tower Building and FSO Building for its daily operation such as operational facilities and critical equipment • Managing optimize Financial model to obtain optimized output from the SOW vs financial perspective • Prepare preventive planned maintenance schedule for equipment • Synchronizing and harmonizing the conventional maintenance system to electronic computerized maintenance system• Ensuring the process are aligned with compliance • Prepare gap analysis on operational process to manage continuous improvement on frequent basis • Analyze any potential risks on operational and create a mitigation plan • Managing company integrated system to be aligned with client process • Vendor management (SLA, KPI, Savings, Innovation, process simplification) • Prepare business case for energy management • Interpreting the report into a statistical which can be utilized for client as a reference for decision making • Forecast the budgeting plan for technical operational starting from the maintenance, reactive works, replacement and improvements • Manage client relationship, local and regional stakeholders • Aligning C&W budget and cashflow with client’s budget • Creating a forecast cashflow for yearly operational • Managing change request process for clients for any additional scope request • Ensuring the technical and finance to synchronize to get maximum output • Managing vendor on-boarding and tender process • Managing Company Fixed Asset on frequent basis to align with regulatory compliance• Health and Safety Management, Site Operation Management and Risk Management Show less

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  PT. Sari Coffee Indonesia (Starbucks Indonesia)

  Jan 2023 - now

  Senior Facilities Manager

  • Ensuring store Facilities daily operational• Project Management, Procurement, and Finance Support Services. • Ensuring all work process are aligned with regulations • Managing and responsible for 820+ stores (Starbucks, Subway, Genki, Marzano, Paul, etc) • Prepare preventive planned maintenance schedule for equipment • Synchronizing and harmonizing the conventional maintenance system to electronic computerized maintenance system• Ensuring the process are aligned with compliance • Prepare gap analysis on operational process to manage continuous improvement on frequent basis • Analyze any potential risks on operational and create a mitigation plan • Managing company integrated system to be aligned with operational process • Vendor management (SLA, KPI, Savings, Innovation, process simplification) • Interpreting the report into a statistical which can be utilized for management as a reference for decision making • Forecast the budgeting plan for New Store Opening, maintenance, reactive works, replacement and improvements • Manage stakeholders relationships • Aligning budget and maintaining cashflow • Health and Safety Management, Site Operation Management and Risk Management Show less