Lubna Osman

Experience

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  Freelance

  May 2012 - now

  Freelance Translator

  Languages and translation are both a passion and a career for me. I've been involved in several translation projects including: Book translation, Document and transcript translation, medical translation, legal translation, Business translation, simultaneous translation and interpretation

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  Avt (AV Technology)

  Apr 2013 - Sept 2013

  Trainee Engineer

  Technical Department ▪ 5 months training on the installation, configuration, and operation of the following systems:▪ CCTV▪ PA (Public Address)▪ QMS (Queue Management System)▪ Intercom system▪ RF & IR TV systems▪ Access control ▪ Time Attendance▪ Parking Barrier systems▪ Fire Alarm system

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  Dahla Tourism and Cargo LLC

  Oct 2013 - Sept 2014

  Sales And Marketing Executive

  ▪ Creating and executing online marketing plans.▪ Managing all social media accounts (Facebook, Twitter, LinkedIn, Google+, Instagram and Whatsapp contacts), and that includes:• Preparing engaging content utilizing content marketing. • Engaging followers• Implementing Online marketing strategies▪ Partner with the leadership team to develop strategic road map to achieve corporate objective▪ Overseeing the website’s (elsoog.com) work:• Update website content (dollar rate, products info etc)• New Data and products entry• Editing old data and products information• Orders confirmation, processing and Invoice issuing▪ Sales:• On-point sale.• Outside visits to firms and companies (not very often)-Side tasks:▪ Translation work▪ Writing professional CV’s in English عرض أقل

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  ConsulSat Research

  Sept 2014 - Aug 2020

  - Working with clients to define complex business objectives- Selecting the most appropriate research methodology and techniques- Designing qualitative and quantitative research plans for Markets, products and consumer researchers in all stages of the Product Life Cycle and all industries - Overseeing the design of research questionnaires and moderator guides- Managing and mentoring Research Managers- Reviewing the analyses and reports of others—ensuring accuracy, logical consistency and value-add- Handling daily communications with top clients and international agencies عرض أقل As the Clients Services Manager, my responsibilities included:- Develop research proposals- Create status reports for all projects managed- Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met.- Provide quotations on request- Develop effective communication platforms for clients and staff.- Inspire repeat-business from clients.- be the lead contact person for all clients- Conduct introductory, progress and reports presentations to clients.- Monitor and measure client satisfaction.- Liaise with different departments about client queries.- Offer advice to clients on services and products.- Develop surveys and capture client information.- Participate in marketing strategies.- Share Invoices with clients according to project payment terms- Deal with client requests and troubleshoot problems.- Strong respect for a team environment- Ability to cultivate client and consumer relationships عرض أقل

  • Senior Research Manager

    Oct 2018 - Aug 2020

  • Clients Services Manager

    Feb 2015 - Sept 2018

  • Personal Assistant to Managing Director

    Sept 2014 - Feb 2015
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  Mar In for Advanced Solutions Ltd.

  Oct 2018 - now

  Co-Founder and Managing Director

  - Expand client base by acquiring new local and international clients - Submit bids and proposals presentations- Manage Day-to-Day operations- Close smart partnerships and strategize company growth

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  Market Zone

  Sept 2021 - now

  Executive Manager

  A consultancy-based position where I’m responsible for: Clients’ acquisition and retention, projects design and management, final reports presentation.

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  Haoweya Trading Co.

  Feb 2022 - Jul 2022

  Business Development Specialist

  Haoweya trading is a Sudanese food packaging business. My role was to develop a new rebranding and marketing strategy, add more products to the company offering and enhance the current ones to increase product value, expand the retail distribution by acquiring Hypermarket chains and Super markets around the Greater Khartoum capital thus increasing their indirect sales by 400% (from 12 POS to 50 POS), improve the supply chain, acquire more vendors with lower prices thus increases the revenue margin. Improve the online marketing strategy and recruiting a dedicated team which help increase direct sales by 200%. عرض أقل

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  Nasher | ناشر

  Oct 2022 - Dec 2022

  Business Development Specialist

  A remote business development consultancy position where I was acquired to assist with and facilitate the launch of a new online platform. My responsibilities included: • Developing effective models and strategies to improve business performance.• Searching for potential clients to generate income and attract partnerships• Project management and oversight, as needed• Digital project management, including market and customer research, designing the product architecture, UI development, and supply chain planning.• Collect useful information on customers and competition.• Develop and present proposal presentations for potential investors.• Coordination with investors and business partners to generate new potential clients• Develop pricing strategies عرض أقل