Hương Trà (Emma) Phạm

Hương Trà (Emma) Phạm

Volunteer

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location of Hương Trà (Emma) PhạmHo Chi Minh City, Ho Chi Minh City, Vietnam

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  • Timeline

  • About me

    Master of Science in Luxury Management and Guest Experience at Glion Institute of Higher Education

  • Education

    • Vatel Vietnam

      2020 - 2023
      Bachelor's degree Hospitality Administration/Management

      Activities and Societies: . PR & ER Department for "Pahuna" - Vatel Opening Ceramony . Graduation Thesis Topic [Business Plan]: Lumos Workspace & Cafeteria #1 in France & #11 Worldwide in Hospitality & Leisure Management in the QS World University Rankings

    • Glion Institute of Higher Education

      2024 -
      Master of Science - MS Luxury Management and Guest Experience
  • Experience

    • Thuần project

      Jun 2019 - Sept 2019
      Volunteer

      - Scouting venue- Maintaining relationships with other partners.- Contributing to creating contents.

    • Violin Academy

      Jun 2020 - Mar 2022
      Receptionist

      - Checking the student’s attendance list,- Managing the tuition fee- Handling complaints

    • Vatel Restaurant

      Oct 2020 - Jun 2021

      - Setting up tables- Taking orders and serving food and drinks - Assisting chef in several events- Preparing cutlery- Preparing raw ingredients

      • Food And Beverage Attendant

        Feb 2021 - Jun 2021
      • Kitchen Assistant

        Oct 2020 - Jan 2021
    • Vietnam Hospitality Hub

      Nov 2021 - Jun 2022
      Collaborator

      - A member of leader's team- Managing and creating content for Group VHH & Students- Developing and maintaining the Hospitality community- Assisting in Webinar's operation

    • Six Senses Con Dao

      Mar 2022 - Jun 2022
      Food And Beverage Intern

      - Complying with "Mise en place" and "Clean-as-you-go" procedures- Operating By the beach's bar- Having experience in all of the outlets in the F&B Department (By the beach, Elephant bar, By the Market, In Villa Dining)- Fully understanding the SOP of the F&B department in a 5-star resort

    • Liberty Central Hotel

      Aug 2022 - Oct 2022

      - Preparing linen and amenities- Making up guest's rooms- Experience as Housekeeper, Florist and Public Attendant - Assisting in preparing Daily forecasts and paperwork for the Front Office department- Assisting in check-in and check-out- Making the declaration of temporary residence for guests

      • Housekeeping Intern

        Sept 2022 - Oct 2022
      • Front Office Intern

        Aug 2022 - Sept 2022
    • Premier Residences Phu Quoc Emerald Bay Managed by Accor

      Aug 2023 - Feb 2024
      Marketing Communications Intern
    • InterContinental Danang Sun Peninsula Resort

      Mar 2024 - Jul 2024
      Guest Relations Officer Trainee
  • Licenses & Certifications

    • Creation & Branding, Retail & Customer Experience

      LVMH
      Jul 2023
    • Foundations of Digital Marketing and E-commerce

      Google
      Sept 2024
      View certificate certificate