
Colby Cook
Ride Operations Team Leader

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About me
Regional Account Manager | Forever Clean Commercial Waste & Recycling Services
Education

Appalachian State University
2010 - 2014Bachelor of Science Business Administration (B.S.B.A.) ManagementActivities and Societies: (ASCC) Appalachian Supply Chain Club; Appalachian Fly Fishing Club
Experience

Tweetsie Railroad
May 2011 - Aug 2013Ride Operations Team Leader• Managed operation of 15 rides throughout entire park• Supply high level of attention to safety while observing trends of up to 3,800 guests• Trained and instructed 3 new hires in operations procedures and company policy• Eliminated and mitigated risk by reviewing ride inspection checklists• Improved organizational effectiveness by executing rotational development

Blue Cross and Blue Shield of North Carolina
May 2014 - Aug 2014Financial Support Summer Intern• Prepared budgets, variance analysis, accounting entries, and ad hoc analysis for administration areas with total annual budget of $250M• Assisted with efficiency discussions based on time study observations • Updated staffing models to verify production rates• Developed and linked reports to cultivate operational cost driver reports• Learned main operational functions in the insurance industry with team that supports over 50% of the company’s staff

Johnson-Lambe Co
Jan 2015 - Sept 2015Shipping & Receiving Coordinator• Managed inventory of materials and products • Used trending techniques to outline supply and demand • Prepared outgoing products for shipment • Communicated effectively with customer and shipping company• Ensured orders are fulfilled in a timely and professional manner• Updated records from supplier

Total Quality Logistics
Sept 2015 - May 2016Logistics Account Manager• Created opportunities to provide more efficient logistics of B2B freight with companies all over the United States and Canada• Negotiated and coordinated with clients and 3rd party carriers to ensure freight was delivered safely and on-time while maintaining positive customer and carrier relations• Mastered knowledge of market trends and changes in the economy that could impact the carrier industry which lead to minimized risk and delays in supply chains

Sharp Electronics Corporation USA
Jun 2016 - Jun 2019Territory Account Manager• Established and maintained relationships with high-level businesses such as City of Raleigh, NC Museum of History, NC Mutual, and NCDOT• Developed effective sales strategies that resulted in 100% of Quota FY17; FY18 and 4 Quarterly Quota Club Dinners• Leveraged robust technology product and market knowledge to evaluate customer needs and negotiate prices• Generated cost-benefit analysis reports, bids, proposals, contracts for equipment purchase, and worked with the billing team to process orders• Updated account details in CRM system daily for forecasting and pipeline generation, created timelines for equipment renewal, and Quarterly Business Reviews Show less

The Standard Design Co.
Jun 2019 - nowOwner and Chief Operations Officer• Build and manage 500+ custom building projects and installations with a 100% customer satisfaction rate• Implement LEAN principles to increase revenue by 20% each year and reduce project turnaround times up to 4 weeks• Develop extensive knowledge of building methods, tools, equipment, substrate coatings, substrate application methods, related PPE gear• Effectively communicate with clients, general contractors, engineers, and subcontractors to determine scope of work, timeline, budget, and expectations for each project• Create network of qualified suppliers to leverage competitive pricing and ensure on-time delivery of high-quality materials • Proactively asses risks and solve problems to reduce expenses and eliminate inefficiencies that could impact the success of project(s) • Generate contracts and estimates, issue change orders, collect payments, and manage all financial and administrative aspects for each project Show less

Forever Clean
Nov 2024 - nowRegional Account ManagerSince 2005, Forever Clean has been a leader in the industry, displaying ingenuity, vision, and resilience. Our goal is to provide the best industrial, commercial, and residential site services. Forever Clean is equipped and ready to tackle nearly any environmental challenge with exceptional dedication to safety and customer service.-Front Load Dumpster Services-Commercial Open Top Containers Rental & Hauling
Licenses & Certifications
- View certificate

Six Sigma Green Belt
STARsixsigma
Honors & Awards
- Awarded to Colby CookDean's List - 6 consecutive semesters with a GPA of 3.45 or higher
Volunteer Experience
Active Member
Issued by Kiwanis International
Associated with Colby CookPlayhouse Build
Issued by Habitat for Humanity of Durham on Jul 2014
Associated with Colby Cook
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